Revenue Benefits and Payments Officer

Directorate: Corporate Services

Permanent, Part-time, 22.2 hours per week, Monday, Tuesday & Wednesday

This is an exciting opportunity to work within RMBC as part of an effective and efficient Revenues, Benefits and Payments Service. The post holder will be responsible for updating and maintaining Business Rates and Council Tax records and will deal with a wide range of customer enquiries across all access channels including telephone enquiries.

You will have experience of working in a Revenues /Benefits office or a similar organisation and will have experience of dealing with customers as well as the ability to use a range of computer applications.

You will be a confident communicator and decision maker who is able to work as part of a team as well as independently. You will be dedicated and committed and will positively embrace change.

If you would like more information about this position or an informal chat, please contact Diane Woolley on 01709 255158 or Nicola Green on 01709 255193

This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.