Residential Worker

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

Job Introduction

Looking for a role where you can make a real difference every day?

We’re looking for a caring and committed Residential Support Worker to join our Residential Short Breaks Service at Furze House, supporting children with complex needs in a safe, nurturing, and fun environment.

This is a rewarding opportunity to support children with a range of complex health needs and behaviours that challenge. All children have an Education, Health and Care Plan (EHCP) and attend specialist education settings within the local area.

As a Residential Support Worker, you’ll play a vital role in helping to ensure each child’s experience is positive, meaningful, and person-centred. You’ll work as part of a team to provide consistent care and support, helping children feel safe, valued, and able to enjoy their time with us.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Shift Pattern

This role works on a two-week rota, which includes a mix of weekday and weekend shifts:

• Week one: Wednesday morning, Thursday afternoon and Friday morning
• Week two: Tuesday morning, Saturday afternoon and Sunday morning

Shifts are:

• Morning shifts: 7am to 2pm
• Afternoon shifts: 2.30pm to 9.30pm

Interviews for this role will be held on 13th July 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: www.mkcounciljobs.org.uk

Role Responsibilities

• Providing safe, nurturing, and consistent care to children and young people with special needs.
• Supporting children with personal care, daily routines, and activities, in line with individual care plans.
• Promoting independence, choice, and inclusion for every child.
• Working closely with families and carers to ensure continuity of care.
• Contributing to a positive, stable, and welcoming environment at Furze House.
• Recording and sharing information accurately to support each child’s wellbeing.
• Working as part of a rota, including evenings, weekends, and sleep‑ins, to meet service needs.
• Following Milton Keynes City Council policies and procedures at all times.

Ideal Candidate

• Experience of working with children or young people, particularly those with additional or complex needs, or a strong willingness to learn.
• A calm and compassionate approach, even in challenging situations.
• Good communication skills and the ability to build trusting relationships with children, families, and colleagues.
• An understanding of safeguarding and a commitment to keeping children safe.
• The ability to work as part of a team and use your own initiative when needed.
• Flexibility to work shifts as part of a residential service.

Full UK Driving Licence and access to a vehicle

To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we offer you the role, we’ll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We’re unable to confirm an appointment until these documents are received.

As part of the pre-employment checks, should you be offered the role, we’ll carry out an Enhanced Disclosure and Barring Service (DBS) check, (unless you are currently registered with the DBS Update Service).

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached.