Resettlement Project Support Officer

Job introduction

Job title: Resettlement Project Support Officer

A bit about us:

Liverpool is home to vibrant, energetic, and engaged communities, people who take real ownership of their local area and are passionate about making our city a better place. We've got ambitious targets to meet and we need people who are driven, dynamic and ready to deliver the very best for our communities. Public service is more important than ever, and this role represents a real opportunity to make a difference to our communities by transforming the way we work and placing our residents at the heart of everything we do.

Working at Liverpool City Council provides an opportunity to contribute to your community and make a positive impact on the lives of residents. Our values shape how we work to deliver public services, and how we communicate with the residents we serve. We care about the best outcomes for local people, through our public services.

We are proud of our world-famous thriving city with its rich culture, as well as affordable housing, good schools, beautiful green spaces – there’s really something for everyone!

The role:

• A unique and exciting opportunity has arisen to join our refugee resettlement service. We are expanding our team to directly deliver support for our residents who arrive on refugee resettlement programmes

• The role is based within the Council’s Refugee & Migration team (Our Liverpool). As a Refugee Programme Support Officer, you will be at the forefront of making sure Liverpool is a welcoming city for all our residents and the Council is a welcoming organisation

• We are excited to create this new role to ensure that residents who arrive on refugee resettlement programmes are given the best support to rebuild their lives, settle and thrive within the city

• Liverpool has a long history of migration from the Chinese, African and Caribbean communities through to modern migration from Ukraine or Afghanistan; the city is a wonderful place to live and work because of the communities who have made it their home

• We are looking for an experienced, enthusiastic and motivated individual to join us to provide support to the Resettlement service to help the successful resettlement of refugees into the city

• The role is a varied one where you will provide administrative, financial and organisational support to the Resettlement team, working with internal colleagues and external partners to support the smooth running of the service

• You will have the opportunity to have a hybrid working week (home and office)

• Please download the Job Description and Person Specification (at the bottom of this page) to learn more about the role. Please note that you must meet all essential criteria in the person specification in order to be shortlisted

Information sessions:

If you are interested in this opportunity and want to find out more about Liverpool City Council's Resettlement Service, please attend one of our information webinars:

23 December 2025 (17:15 to 18:00). Register here: https://events.teams.microsoft.com/event/ac4e6ce7-ed03-46c8-a4f9-74ea729be90e@270f62b3-8ca4-4d63-8a80-ffcb1f61fe04

5 January 2026 (17:15 to 18:00). Register here: https://events.teams.microsoft.com/event/03cfd07c-90e6-4065-a88b-9097a591b93c@270f62b3-8ca4-4d63-8a80-ffcb1f61fe04

Our offer to you:

• At least 27 days holiday, plus bank holidays rising to 32 after 5 years’ service (pro rata if part time) - option to purchase further days
• Agile working (role dependent) - a “Flexibility First” approach to agile working, where flexibility is the norm rather than the exception
• Part of the Local Government Pension Scheme – option to join the AVC Scheme
• Progression - opportunities and training through a wide range of high quality learning
• Health and Wellbeing - offer including Employee Assistance Programme
• Cycle to Work and Travel Pass Schemes
• Drive Time – a salary sacrifice car lease scheme
• Family friendly policies with enhanced leave
• Discounted Gym Memberships
• Employee Volunteering Scheme
• Medicash

Next steps:

Closing date: midnight on Monday 12 January 2026
Shortlisting date: W/C 12 January 2026
Interview date: Wednesday 28 or Thursday 29 January 2026
Interview type: face-to-face, competency-based interview

We reserve the right to close vacancies earlier than the specified date should we receive sufficient applications. If interested, please complete an application as early as possible.

If you would like any further information or an informal discussion, please contact philip.clarke@liverpool.gov.uk.

Watch our recruitment video and see what life is like working at Liverpool City Council.

Liverpool City Council is committed to fostering a workforce representative of the communities we serve. As an Equal Opportunities Employer, we believe in appointing candidates based on their skills, experience, qualifications, and abilities. To support this commitment, we guarantee an interview to candidates from under-represented groups who meet the minimum essential criteria for the role.

If you require any reasonable adjustments in line with the Equality Act 2010, such as an application form in a different format or additional time to complete your application, please contact us at recruitment@liverpool.gov.uk.

Although we advertise on Jobs Go Public, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications. Please ensure you complete your full profile, work and education history in Tribepad.

Eligibility to work in the UK will be verified in the final stages of the selection process. All candidates must either already have a right to work in the UK before commencing employment or meet the Home Office criteria for Visa sponsorship. Candidates who require sponsorship should evaluate the Home Office eligibility criteria for a Skilled Worker visa before applying.

This is not legal advice, and we advise you to seek your own independent legal advice tailored to your own personal circumstances.