Recycling and Waste Officer

Driving sustainability and service excellence.

Are you an enthusiastic and talented professional looking for a new challenge? Can you manage and prioritise a busy caseload whilst working effectively as part of a team? Do you enjoy communicating with the public and working effectively with contractors? If so, we have the perfect opportunity for you!

We are currently hiring a Recycling and Waste Officer. You will help to monitor and improve the recycling and waste services, ensuring outstanding customer service and service delivery standards are achieved. You will also engage with residents about the recycling services, promoting waste minimisation and encourage behaviour change to help us work towards waste targets.

About the role

This is a key role within our Recycling and Waste team, based at our depot at Warren Lane in Hurst Green. The successful candidate will:

• Support and assist with the delivery and monitoring of the Council’s recycling and waste contracts.
• Investigate and resolve service failures and collection / health and safety issues.
• Respond to complaints and liaise with stakeholders.
• Promote recycling and assist with reviewing waste storage plans for new developments.
• Support data gathering and analysis for service improvement.

Who we’re looking for

Someone who is enthusiastic about recycling and waste services and enjoys working with the public. The ideal candidate will have:

• Experience in waste services.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Good organisational and data analysis skills.
• Good knowledge of Microsoft Excel, Word and Outlook.
• A full driving licence and access to a vehicle.

What we offer

We are committed to creating a collaborative and innovative environment which empowers you to thrive. You will be part of a friendly, supportive One Team culture with the chance to make a real difference.

We use Viva Engage to keep you connected and engaged and we hold regular face to face meetings, such as Chief Executive briefings to keep you in the loop.

In addition to the stated pay, we offer membership and contributions towards the Local Government Pension Scheme, flexible working (requiring presence in the office for a minimum of two days a week), flexitime, payment of a relevant professional subscription and access to a discounted health scheme.

Please visit our website for more information about working for us www.tandridge.gov.uk/jobs.

Diversity statement

At Tandridge District Council, we pride ourselves on maintaining an inclusive workplace, ensuring equality, fairness, and inclusion is at the heart of everything we do, and good practice is embedded in the Council’s culture and services.

We welcome applications from all sectors of our community, including BAME, LGBTQ+ and all groups protected under the Equality Act.

Tandridge is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment.

Want to know more?

If this sounds like your kind of challenge and you want to be part of our friendly and supportive team, we’d love to hear from you.

If you’d like to find out more, please read our role profile and specification, or for an informal discussion about the role, please e-mail Claire Cooney, Recycling and Waste Manager, ccooney@tandridge.gov.uk or call on 01883 732982.

Local Government Reorganisation

Surrey is part of the government’s plans for local government reorganisation. This means the current two tier system, where services are split between Surrey County Council and district and borough councils like Tandridge, will be replaced with larger councils, which handle all local services.

Although this may lead to some uncertainty for anyone considering a role with us, we need to continue to provide services.

When local government is reorganised, most staff will transfer to the new council on their current terms and conditions. Being part of a larger organisation may offer additional opportunities for career development and variety. The majority of the roles we currently have will still be needed whether that is for planning, housing, recycling and waste, finance, IT, HR etc.

Find out more about what local government reorganisation means for us.