Project Support Officers

Grade E £29071- £32046

Hours: 37

Contract: Permanent

Role specifics such as essential qualifications: Driving &GCSE ‘C’ Grade or equivalent in English and Mathematics

Interview date: TBC

For further information about this role, contact: Paul.Hodges@bolton.gov.uk

Unfortunately, we are unable to offer sponsorship for this role.

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The Role

Bolton Council has exciting opportunities for enthusiastic and motivated individuals to join our expanding Housing Standards Team as Project Support Officers.

The service continues to grow through enforcement of new legislation such as the Renter Rights Act and the introduction of a new House in Multiple Occupation (HMO) Additional Licensing Scheme.

These roles are central to supporting the work of the team in meeting statutory and non-statutory obligations across the teams’ activities but are predominantly based in the new HMO licensing team. The roles support the manager and technical officers in developing and implementing the licensing project and associated delivery of quality housing provision in the borough, particularly in the privately rented sector.

You will process HMO licence applications received by the team. You will also be responding to queries from customers and other stakeholders about the scheme. The posts will also conduct visits to find HMOs that are not licensed and where required carry out revisits to check compliance. This role is a great first step into the world of Environmental Health and housing enforcement.

The post combines a mixture of administration plus some onsite visits, it will be office-based, with some element of hybrid working on successful completion of the probation period.

About You

We are looking for an individual with great interpersonal skills, a positive attitude, self-motivated and able to work as part of a team, but also on your own initiative. You should be able to adapt your communication style to suit a range of situations, from consultations with internal stakeholders, to challenging conversations with people in the community. You’ll thrive in fast-paced and varied environment, where you will need to prioritise tasks to meet conflicting demands. When it comes to your work, you will need to be organised, diligent, with good attention to detail.

The ideal candidate will have experience in dealing with administration and housing and/or public health matters, particularly linked to the private rented sector, but we also encourage applications from candidates who have relevant transferable skills as full training will be provided.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role. Amend this wording if there are specific questions requested for the supporting statement

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk

Supporting Documents