Project Support Officer (STEP UP)

Are you passionate about making a difference to our citizens and the district that they reside in? Then, we have an exciting opportunity for you to join our Award Winning STEP UP team.

About the Role:

As a Project Support Officer, you will play a key role in the administration and compliance of our funded employment and skills programmes.

Working under the guidance of the Claims Officer, you will provide high-quality administrative support to ensure programme records, contract data and performance information are maintained accurately and in line with funding requirements.

This is primarily an administration and data focused role which requires excellent attention to detail, strong organisational skills and the ability to work accurately to strict deadlines whilst managing a varied workload working closely with programme staff and stakeholders. The successful candidate will support the day-to-day running of the programme through data management, reporting, audit preparation and contract administration duties.

Key Responsibilities

• Maintain accurate programme, participant and contract records.
• Input, validate and monitor data across programme systems.
• Produce regular management information reports and performance data.
• Support audits and compliance checks.
• Prepare documentation and evidence required for contract monitoring activities.
• Support the management of shared email inboxes and respond to enquiries in a professional and timely manner.
• Support team members with general enquiries, information requests and administrative tasks.
• Maintain accurate records of actions and decisions where required.
• Support managers with programme administration and reporting requirements.
• Ensure information is processed in accordance with data protection and information governance requirements.
• Work closely with internal colleagues and external partners to collect and maintain accurate programme information.
• Raise purchase orders and support the processing and monitoring of invoices in line with council procedures.
• Assist with maintaining accurate financial records and supporting budget monitoring activities where required.

What We're Looking For

We are looking for someone who enjoys working with data, systems and processes and who can maintain a high level of accuracy whilst managing competing deadlines.

You will have:

• Experience working in an administrative, business support or data management role.
• Excellent attention to detail and accuracy.
• Strong organisational and time management skills.
• Excellent IT skills, particularly Microsoft Excel and other Microsoft Office applications.
• Experience producing reports and working with databases or management information systems.
• The ability to handle confidential information appropriately.
• Strong verbal and written communication skills.
• The ability to work independently and as part of a team.

Important Information About the Role

This role is primarily focused on:

• Programme administration.
• Data entry and validation.
• Performance monitoring.
• Compliance and audit support.
• Contract record management.
• Report production.
• Financial administration support.

This role is not a project management or project delivery role and previous administration, business support, compliance or data management experience would be desirable.

Want to know more?

If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact:

Name: Hannah Shillito-Ward

Tel: 07500 953608

E-mail: hshillitoward@wakefield.gov.uk

Join us and make a real impact in the community. Apply today to become a valued member of our team!

Safeguarding

Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility.

DBS (Disclosure & Barring Service)

The successful applicant will be required to complete a Disclosure Application Form and to provide criminal conviction information.

Probation

In accordance with the Council Probation Procedure, this post is subject to a 6-month Probationary Period.

Fluency Duty

To comply with Part 7 of the Immigration Act 2016 (Fluency Duty), public facing roles will be subject to the Fluency Duty.

Diversity

Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.

Why Wakefield

To find out more about the benefits of working at Wakefield Council, click here.