Product Manager (Social Care and Education)

About Us
The Social Care and Education Team are part of IT Services. We are a small team providing support on the adoption, use and development of the council’s priority Social Care and Education applications. This is an exciting time to join the team as we look to maximise the benefits of recently implemented applications, developments in AI, and navigate Local Government Reorganisation.

About the Role
The Product Manager (Social Care & Education) will be a subject matter expert on the Adult Social Care applications. They will be aware of and will contribute to application roadmap developments, keep abreast of legislative changes and organisational priorities, and advise on best practice use and development of the Adult Social Care applications.

The role will require the development of close working relationships with other teams in IT– primarily but not exclusively Customer Servies, Infrastructure Services, Platform Team and Digital Academy, as well as Adult Social Care and associated services including but not limited to Data and Insights, Customer Services, Corporate Finance and Supported Travel as well as Partner Organisations. The postholder will be highly organised, adept at troubleshooting, customer focussed and have a commitment to personal and staff development.

About you
You are a confident and influential worker with a passion for making a positive difference.
You can communicate complex information in a clear and engaging way, supporting colleagues at all levels to understand and use technology effectively. You are curious, proactive, and solutions‑focused—able to anticipate issues, recommend improvements, and influence positive change. You enjoy collaborative working, can manage competing priorities, and take pride and accountability in delivering high‑quality work that supports evidence‑based decisions.

You'll be skilled at bringing people together, navigating differing perspectives and creating an environment where collaboration, accountability and continuous improvement can thrive.
You'll be passionate about improving services, supporting colleagues and delivering meaningful change. You'll bring a positive, outcome-focused approach and be motivated by making a difference through technology, service improvement and the success of those around you.

Rewards and benefits

• Competitive salary
• Annual leave starting at 30 days per year (plus bank holidays).
• A comprehensive Local Government Pension Scheme (LGPS).
• Flexible working.
• Employee Assistance Programme including access to health and wellbeing support 24 x7.
• Range of family friendly policies.
• Childcare vouchers, cycle to work scheme, electric car scheme, range of staff discounts including travel, holidays, insurance, food, health & leisure activities.
• Excellent learning and development opportunities
  
  Your office base may be subject to change as we are currently transitioning between temporary and permanent office locations due to the closure of County Hall. If this is applicable to you, you will be notified, but no reimbursement will apply in respect of travel.
  Our commitment to: Equality, Diversity and Inclusion
  At Oxfordshire County Council we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education and safe spaces for all.
  
  Our commitment to: Guaranteed Interview Schemes
  As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role, within three years of leaving the service.
  
  Our commitment to: Safeguarding
  Oxfordshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.
  
  Our commitment to: Flexible Working
  We are open to discussions about flexible working, which can include flexi-time, part time working, job sharing, nine-day fortnights and annualised hours, depending on the requirements of the role and the service.

If you have any questions over this vacancy please contact daniel.howard@oxfordshire.gov.uk

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