Proactive Case Worker

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In order to apply for this vacancy please use the Apply Online link below. No CVs or applications from Agencies accepted.

Adur and Worthing Councils are committed to working with residents to help enable people lead positive and independent lives and to access the right support where they need it. This is reflected in the Councils’ corporate plan - Our Plan.

We are looking for a highly motivated and empathetic individual with a passion for making a positive impact on people's lives.

As a Proactive Case Worker, you will be responsible for managing a caseload of individuals, providing comprehensive support and financial guidance to help them overcome challenges and achieve their goals. You will adopt a proactive approach, identifying needs, coordinating services, and building strong relationships with clients and external agencies.

Key Responsibilities:

• Manage a diverse caseload, conducting assessments and developing tailored action plans.
• Provide ongoing support, advocacy, and signposting to appropriate services.
• Work collaboratively with clients to set achievable goals and monitor progress.
• Maintain accurate and up-to-date case notes and records.
• Collaborate effectively with internal teams and external partners to ensure holistic support.
• Participate in team meetings and contribute to service development.
  Adhere to all relevant policies, procedures, and safeguarding guidelines.

About You:

• Proven experience in a case management or similar role.
• Excellent interpersonal and communication skills, with the ability to build
  rapport and trust.
• Strong organisational skills and the ability to manage a demanding workload
  efficiently.
• A proactive and solution-focused approach to problem-solving.
• Empathy, sensitivity, and a non-judgmental attitude.
• Ability to work independently and as part of a team.
• Proficiency in IT systems and record-keeping.

For further information regarding this role please review the job description/person specification.

Please note that this role is offered for a fixed term until 31st March 2026.

Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes:

• Generous leave entitlement; a minimum of 25 days plus Bank Holiday entitlement
• Local Government Pension Scheme
• Training & development
• Occupational Health
• Employee Assistance Programme (EAP)
• Flexible working options

We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other’s contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants
from a variety of different backgrounds.