Performance Officer

Job title: Performance Officer (Adult Social Care)

Department: Assistant Chief Executive

Location: Croydon Council (CR0)

Grade / Salary:Grade 10 / £43,680 - £45,750

Hours of work: 36 per week / Monday – Friday

Contract type: Fixed term (1 year)

The opportunity

We are seeking a skilled and motivated Performance Officer to join our Adult Social Care Performance team. This is an exciting opportunity to play a key role in delivering high-quality performance insight that drives service improvement across the Council. You will support the monitoring of performance against local and national frameworks, helping services to identify areas of success and where improvements are needed. You will work closely with stakeholders across the organisation and with external partners, ensuring that data is accurate, meaningful and used effectively to support decision-making.

About you

We are looking for someone who is analytical, driven and passionate about using data to improve services.

Do you have:

• Advanced Excel skills and experience working with large, complex datasets

• Experience using Power BI or similar visualisation tools

• Strong analytical skills with the ability to produce meaningful insight

• Ability to present data clearly using charts, reports and written summaries

• Excellent attention to detail and accuracy

• Proven problem-solving ability and ability to manage competing priorities

• Ability to build strong working relationships and strong communication skills to engage a range of stakeholders?

If so, this role could be just what you’re looking for.

Why join us

• A pension scheme with an average employer contribution of 20%

• 32 days’ annual leave in addition to Bank Holidays

• Investment into your staff well-being
• Great team ethos
• The culture at Croydon is very much about working together to make positive change

• This role is subject to our hybrid working policy which involves a minimum of 2 days per week in the office or working in the Croydon community; you will also have the opportunity to work from home and work flexibly which provides you with more of a work-life balance.

Regretfully we do not anticipate being able to support applicants requiring visa sponsorship.

Click here to view the role profile.