Passenger Assistant (4 posts)

Join Our Team – Passenger Assistants for Barnsley Council

Barnsley Council’s vision is clear: Making Barnsley the place of possibilities.
We are a council with ambition, creativity, and a strong commitment to continuous improvement. Our mission is simple yet powerful: working together for a brighter future and a better Barnsley.

At the heart of this vision is a promise to deliver services where they matter most, creating the greatest impact and empowering people to support one another and their communities.

About the Travel Assistance Service

Our Travel Assistance Service is a lifeline for nearly 1,000 children and adults across the borough. This is an exciting time to join our forward-thinking, dynamic team as we continue to grow and innovate.

We are currently recruiting Passenger Assistants to join our busy, expanding team. In this role, you will provide essential travel assistance for children with special educational needs and/or disabilities, ensuring safe journeys between home, school, or college, as well as transport to adult day care facilities when required.

What We Offer

• Working Hours: Approximately 18 hours per week, Monday to Friday, during school term time, on split shifts to cover the journeys from home to school, and from school to home. This is a term time only position, approximately 39 weeks of the year.
• Location: Home to School Depot, John Street, Barnsley.

What We’re Looking For

• A passion for helping others.
• Empathy, patience, and a professional, polite manner when supporting children and adults with special needs.

Why Join Us?

This is more than a job – it’s an opportunity to make a real difference in people’s lives every day. If you have the qualities we’re looking for, we’d love to hear from you.

Interested?

For an informal chat about the role or to discuss your suitability before applying, please contact:
Lisa Gough, Travel Assistance Manager or Denise Prigmore, Travel Assistance Manager on 01226 773584