Neighbourhood Operative

The Streetpride Service is Coventry City Council's Street Cleansing and Grounds Maintenance Service. It has a responsibility and statutory duty to keep the City Clean, Green and attractive for all.

The service operates out of 3 strategically based sites across the City and provides a cleansing service 7 days per week for 52 weeks of the year.

We currently clean 10’000 miles of road network each year and empty over 3’000 street litter bins each week.

We value diverse perspectives and experiences and are striving to create an inclusive workplace culture, is accepting of all and is free from discrimination and bias.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

As a Neighbourhood Operative, you will be working as part of our street cleansing team. You will be responsible for ensuring our streets are kept clean at all times by undertaking a range of street cleansing activities and ensuring all work is carried out by the appropriate Safe Systems of Work.

The duties of this role will involve:

• Sweeping streets
• Emptying bins
• Litter picking
• Removal of small-scale graffiti
• Collection of other associated waste as required.

This is a 37-hour-a-week role working 7:00 am until 3:00 pm Monday to Thursday, with a 2:30pm finish on a Friday.

The successful candidate will:

• be reliable and committed
• have a professional attitude and are willing to take on the tasks and duties within the remit of the role and service area
• be physically fit and able to walk for long periods and work in all weather
• able to undertake various labouring tasks involving bending, pulling, and lifting.
• customer-focused and able to remain respectful, calm, and polite in environments where they may experience challenging behaviours or situations when assisting the general public and customers by responding to minor queries and complaints
• confident to take appropriate action to avoid formal complaints.

At the moment we have very few women and people from minority ethnic backgrounds in our Team and we would like this to change. So, we want to encourage you to apply. You can still apply if you are not a woman or from a minority ethnic background. All applications are welcome.

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date: W/C 24th November 2025

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies