Market Insight and Intelligence Officer
Market Insight and Intelligence Officer
The Market Insight and Intelligence Officer supports Strategic Commissioning and Market Excellence by providing data analysis, performance reporting, market intelligence, contract monitoring, financial oversight, and business support. The role helps inform decision-making, identify risks and opportunities, improve service performance, and ensure commissioned providers meet contractual, legal, and quality standards. The post also supports planning, forecasting, government returns, stakeholder engagement, and continuous service improvement.
Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment.
The Market Insight and Intelligence Officer plays a key role in gathering, analysing, and interpreting complex information to support strategic commissioning and contract management activities. The post holder produces performance reports, statistical forecasts, and market intelligence that enable informed decision-making and service improvement. Responsibilities include monitoring provider performance and compliance, supporting contract management processes, tracking budgets and expenditure, managing data returns, responding to information requests, and maintaining effective administrative systems. The role works closely with internal teams, providers, and partner organisations to improve outcomes, identify risks, and support the Council's vision of enabling people to live great lives.
The ideal candidate will be a highly organised and analytical professional with experience in performance analysis, business support, and service improvement. They will possess advanced Microsoft Office skills, particularly in Excel, and be confident interpreting complex data and presenting findings in a clear and meaningful way. The successful applicant will have strong communication and relationship-building skills, the ability to work independently and manage competing priorities, and a proactive, solution-focused approach to problem-solving. They will be resilient, adaptable, and committed to delivering high-quality outcomes while working collaboratively with colleagues, providers, and external partners in a fast-paced environment. Knowledge of contract management, financial monitoring, and public sector practices would be particularly valuable.
Please contact Rachael Martin for an informal discussion about this role
Rachael.Martin@cheshirewestandchester.gov.uk.
To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk
Candidates may use AI tools to support proofreading, editing and presentation. However, all application materials should represent the candidate's own experience, perspectives and thinking. We are seeking original and authentic responses, and applicants should ensure that any submission reflects their own analysis, judgement and vision for the role. No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information.
Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £13.45 per hour for all contracted hours.
For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.
Attachments
Salary range
- £29,542 - £32,046 per year