Licensing and Technical Support Officer

• Candidate_Information_Pack_April_2026
• OCS310_Licensing___Technical_Support_officer_-_Role_Profile_and_Person_Spec

Why join us?

Working for Cannock Chase District and Stafford Borough Councils gives you the opportunity to make a real difference while enjoying excellent terms and benefits, including:

• Flexitime scheme to support work–life balance
• Local Government Pension Scheme
• 24.5 days annual leave, rising to 28.5 days (after 5 years continuous local government service)
• Discounted Council Leisure Centre Membership
• Cycle to Work Scheme
• Free Car Parking

About the role

We are seeking an accomplished administrator to join our established licensing and support team in the Environmental Health service at Stafford Borough Council. This role is varied and involves office administration, finance, dealing directly with customers face to face and via telephone / e mail.

The Council offers hybrid working, so it is important that you can work both from home and within the office environment. Whilst this role will have the opportunity to work from home, the majority of working time will be spent in the office.

About you

• Qualified to GCSE Level (or equivalent) in mathematics and English
• Competent computer skills and knowledge of Microsoft Office
• Administration and Clerical background and experience of working in a customer focussed service
• Good written and verbal English communication skills, ability to communicate sensitive and complex information to customers and colleagues
• Ability to work on own initiative, prioritise workload and work to strict deadlines
• Able to maintain total confidentiality
• Ability to work as part of a Team, be approachable.
• Numeracy skills sufficient to analyse figures and check invoices.

Further details are available in the supporting documentation.

Ready to make a difference?

If you’re looking for a role where your expertise will be valued, your development supported, and your work will have a meaningful impact across two ambitious local authorities, we’d love to hear from you.

Apply today and take the next step in your career with us.

Cannock Chase District and Stafford Borough Councils are Equal Opportunities Employers.