Insight and Improvement Officer x3

Insight and Improvement Officer x3

Job description

Full Time, Fixed Term for 12 months from the start date

Location: Hybrid working, expectation of 2 days a week in office to work alongside service and project teams.

About the Role

We are looking for an analytical and curious professional to join our Insight & Improvement team, helping to shape services for children, young people and families through high quality data analysis and insight.

Working across major programmes across children’s and education services, you will analyse complex datasets and create meaningful reporting products that support evidence-based decision-making. You will use a range of analytical tools and technologies, including the Microsoft data platform (SQL Server, SSMS), Power BI, Azure, Fabric and Microsoft Office applications. Knowledge of other data visualisation and business intelligence tools would also be advantageous.

You will work closely with programme teams, operational services and senior leaders to transform data into insight, identifying trends, understanding demand, measuring outcomes and highlighting opportunities for improvement. Your analysis will directly inform strategic decision making, service redesign and the delivery of key priorities across Children and Education.

This role is ideal for someone who enjoys combining technical skills with stakeholder engagement and is passionate about using data to improve public services.

Key Responsibilities

• Design and maintain dashboards, reports and performance monitoring products to support strategic and operational decision making.
• Work with services and programme teams to understand requirements and develop effective analytical solutions.
• Develop performance indicators, outcome measures and benefits realisation reporting.
• Analyse data and develop insight to identify trends, risks, opportunities and areas for service improvement.
• Contribute to statutory and non-statutory returns to external agencies, ensuring data quality and compliance.
• Investigate data quality issues and support improvements to data collection, recording and reporting processes.
• Present analysis and findings through clear visualisations, reports and presentations.
• Support programme evaluation, promote best practice in data management and collaborate with colleagues to develop analytical capability across the directorate.
  
  

What We’re Looking For

• Degree-level qualification in a relevant subject or equivalent experience in data analysis, business intelligence or performance reporting.
• Experience of developing dashboards and reporting products using tools such as Power BI, Excel or equivalent visualisation software.
• Experience of using SQL for data extraction, transformation or analysis.
• Experience of analysing and interpreting complex datasets to support business decisions.
• Strong analytical and problem solving skills with the ability to identify trends, performance issues and opportunities for improvement.
• Experience of gathering business requirements and translating them into reporting or analytical solutions.
• Ability to communicate complex information clearly to both technical and non-technical audiences.
• Experience of working with databases and large datasets.
• Knowledge of data protection, GDPR and information governance principles.
• Understanding of Equity, Diversity and Inclusion in a work context.
  
  

Additional Information

• No direct line management responsibility.
• Role supports statutory returns and service improvement activity.
• Key stakeholders include: Programme Managers, Project Managers, Service Managers, Heads of Service, Finance colleagues, Data & Insight colleagues, Policy and Strategy colleagues and operational teams across Children and Education.
• This role offers the opportunity to work on high profile programmes that directly impact children, young people and families across Bristol. You'll combine analytical expertise with service improvement work, gaining exposure to senior leaders while helping shape major transformation initiatives.

Bristol City Council are not offering sponsorship for this role.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you’ll receive a generous rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

How do I apply?

If you share our values and are ready to be part of our exciting journey please select the apply button below.

To be shortlisted for interview you’ll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application.

For permanent Bristol City Council employees, this post will be a secondment.

For employees who are currently on a fixed term contract with Bristol City Council, the secondment must not extend beyond the end of the fixed term period to ensure there is a substantive post to return to.

If you are currently a casual worker or a member of an employment agency (currently working with Bristol City Council) this post will be a fixed term contract.

We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

Interviews are expected to take place week commencing 16 November 2026.

For further information, please refer to the Job Description and Person Specification or alternatively, please contact graham.wilkie@bristol.gov.uk

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly