Housing Officer: Housing Solutions

In order to complete your application, please download and read the job description attached. You will find the essential criteria required for the role in the person specification section, so please ensure you address this in your supporting statement.

An opportunity has arisen to work within the Housing Solutions team at the City of Lincoln Council.

As a Housing Officer, you be responsible for the management of the licenses for the Next Step Accommodation Programme, Rough Sleeper Accommodation Programme and Temporary Accommodation properties. This will include managing any breaches of the license agreement.

The postholder will work with a combination of remote working, visits to properties and office-based working. This role provides the chance to make a real, positive difference for tenants and communities across Lincoln.

Key responsibilities:

• Provide an effective and efficient high quality management service to the licensees living in council provided accommodation in order to maintain a good landlord / licensee relationship and strive towards sustainment of the accommodation.
• Maximise the council's rental income through effective income management and arrears recovery.
• Ensure and enforce compliance with the licence agreement and carry out effective management of the estate environment, promoting and supporting effective resident involvement.

The successful candidate will be able to demonstrate:

• Ability to determine priorities and work to deadlines.
• Ability to handle conflict and adopt a firm but fair approach.
• Ability to make decisions using own initiative.
• Ability to transport yourself within and beyond the city boundary as required.
• Minimum six months experience of working in social housing tenancy management or related public service field.
• Knowledge of housing law and how it relates to council tenancies e.g. tenancy agreements and enforcement for breaches / anti-social behaviour, rent arrears etc.

Benefits we offer:

• Flexible working options / Flexi time scheme.
• Generous annual leave entitlement plus bank holidays.
• Local government pension scheme.
• Employee online discount scheme (including cinema, retail / supermarkets and homeware / tech).
• Health and Wellbeing support.
• Sustainable Travel Options (Tax free bike scheme and discounted City parking).

For an informal discussion, please contact Sophie Elley (Homelessness Team Leader) on sophie.elley@lincoln.gov.uk

All external candidates are subject to satisfactory pre-employment checks and a 6-month probationary period. This role also requires a basic DBS check.

Please be aware that the City of Lincoln Council does not hold a UKVI sponsor licence and is therefore unable to sponsor work visas. If you think you may require a visa to work in the UK, please refer to UK Visas & Immigration before applying as you may be eligible to work in the UK via an alternative visa route.

As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for the vacancy.