Housing Led Officer (FTC 18 months)

• Housing_Led_Officer_JD_PS_Sept2026
• Candidate_Pack_-_People_Directorate_-_Aug_2026

Please apply online via the link provided.

Please include a personal statement with your CV specifying why you are applying for this vacancy.

We are looking for a Housing Led Officer to play a vital role in helping people who are experiencing homelessness to build stable, independent futures. Through intensive, flexible and person-centred support, you will work alongside individuals with complex needs to establish and sustain tenancies, access essential services and progress towards long-term, permanent accommodation.

Alongside providing practical and emotional support, the role carries important assessment, safeguarding and decision-making responsibilities. This will include assessing risks and accommodation suitability, maintaining detailed case records and regularly reviewing customer progress.

At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.

This role includes an expectation to work from our Time Square office a minimum of 2 days per week, alongside flexible working arrangements.

This is a full time, 18 month fixed term contract.

Any successful internal candidate will be offered the position as a secondment and, in line with Section 8.1 of the Secondment Policy, must consult with their manager before applying. Search ‘secondment policy’ on the intranet for more information.

About you...

As a Housing Led Officer, you will be a proactive and compassionate individual able to provide intensive, person-centred support to customers with multiple and complex needs.

You will help customers establish and sustain tenancies, build independence, access specialist services and work towards long-term, stable accommodation.

You will manage a small caseload and work proactively with customers, often within their own homes, to assess their needs and risks, develop personalised support and resettlement plans, and build the practical skills needed to successfully manage a home.

About the team...

Based at Time Square in Bracknell, you will join a supportive, collaborative and experienced Housing team where no two days are the same.

We value open communication, teamwork and professional judgement, working closely across Housing and with partner agencies to achieve positive outcomes for customers.

Key responsibilities...

• Provide flexible, person-centred support to homeless customers with multiple and complex needs who are being accepted into the Housing-Led Service.
• Manage a small caseload, providing intensive and ongoing support for up to two years to help customers establish and sustain their tenancy and progress towards permanent accommodation.
• Deliver support within customers’ homes and the community, tailored to individual needs and aspirations.
• Work assertively with customers around treatment and other support needs, promoting choice, independence and long-term tenancy sustainment.

Our benefits...

• 28 days annual leave increasing to 33 days after 3 years’ continuous service, with the opportunity to buy up to 10 and sell up to 5 days.
• Hybrid working opportunities to support your wellbeing and work-life balance.
• Paid employee volunteering scheme.
• Local government pension scheme, with life insurance cover.
• Electric vehicle salary sacrifice scheme (subject to eligibility
• Recognition of continuous service attained within the NHS and UKHSA when calculating some benefits. (Terms and Conditions apply)
• Career development through internal and external training opportunities.
• Enhanced maternity, paternity, adoption and fostering leave.
• Employee Assistance Programme (EAP) to support your health and wellbeing
• Inclusive and social working environment with a variety of staff networks and a sports and social club.

Find out more about all our benefits or see the candidate pack.

Our values...

At Bracknell Forest Council our values define who we are and what is important to us. Our core values are inclusive, ambitious, and always learning. These values influence the way we work with each other and the way we serve our residents and engage with our communities. We make our values real by demonstrating them in how we behave every day. If you are excited about joining a diverse team that celebrates learning and strives for excellence, we would love to hear from you.

Reasonable adjustments...

We are committed to ensuring an inclusive recruitment process for all applicants. If you require any reasonable adjustments to support your application or interview, please let us know by contacting recruitment@bracknell-forest.gov.uk. We will work with you to support you throughout the process. Find out more about reasonable adjustments.

Disability confident and inclusive recruitment

Bracknell Forest Council is proud to be a Disability Confident Leader and an inclusive employer. This means that if you tell us on your application form that you have a disability, are an armed forces veteran or are a care leaver, you will be guaranteed an interview if you meet the essential criteria outlined in the person specification.

Interview date

Interviews will be held on week commencing 12th October 2026.

Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.

We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.

Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.

Want to ask us a question?

For an informal discussion or to ask any questions about this role, please contact:

Claire Dudley-Morgan, Housing Management Team Leader

Email: claire.dudley-morgan@bracknell-forest.gov.uk

Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.

We can only accept applications from candidates currently residing in the UK.

This role is not eligible for a sponsored work visa as it does not meet current Home Office sponsorship criteria. Applicants must already have the right to work in the UK.

No agencies please.