About The Service
Cardiff Council’s Specialist Housing Support and Accommodation Service provides accommodation, advice and support to vulnerable single people and families in housing need. Support is delivered on site across multiple supported accommodation projects and within the community. Our services operate 24 hours a day, seven days a week, 365 days a year.
In response to increasing demand for homelessness services, we have made significant changes to our service. Successful candidates will contribute to its continued expansion.
About the job
Cardiff Councils Housing Led Services provide Rapid rehousing solutions to individuals experiencing or at risk of experiencing homelessness.
Within Housing Led Services, there are three Housing First projects under Housing Led, which are Housing First for single people, SAIL and Housing First for Young People.
The role of the Housing First Officer requires successful candidate to work with multiple agencies including Childrens Services Youth Offending Services, Substance Misuse Services, Cardiff Council’s Multi-Disciplinary Team, Housing and Health services.
The successful candidate will be required to engage with Young People who have a history of disengaging from services, using a variety of techniques and approaches to build a relationship and develop a support plan. The Housing First Officer will be working with Young People proactively, using a client-led and psychology informed support approach, to try to engage Young People back into the community and offer intensive wraparound support so that the Young People can successfully sustain a tenancy in the community, and by providing advice and guidance to the Young People to improve on their life skills while they transition into adulthood.
What We Are Looking For From You
We are looking for dynamic, motivated and creative individuals with the ability to foster positive relationships and have experience of providing excellent customer service.
This is an exciting opportunity and we are looking for a variety of people from various working backgrounds to make a real difference. Proven experience of working with looked after young people and an understanding of the issues faced by homelessness would be an advantage.
The working environment can be challenging so the ability to remain calm under pressure will be an advantage. The role will require the successful candidate to support the management team with all aspects of the service and have experience of working in a team to meet objectives and contribute to a high quality of service.
A full valid driving license and use of your work vehicle is essential as the successful candidate will be required to work from multiple locations.
Additional information
As this is such an interesting role, we would encourage you to have an informal conversation in advance with the Housing First Manager Rebecca Donovan, their email is Rebecca.Donovan3@Cardiff.gov.uk.
There is 1 temporary vacancy available until 31/03/2027, with a chance of an extension.
Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Head teacher / Governing Body.
These posts are subject to Disclosure and Barring Service Enhanced checks.
This vacancy is suitable for post share.
This job advert is also available in Welsh. / Mae'r hysbyseb swydd hon ar gael yn Gymraeg hefyd: https://www.jobscardiffcouncil.co.uk/vacancies/?lang=cy_GB