Homeownership Officer (Maternity)

• Homeownership_Officer_JD_-_2026
• PERSON_SPECIFICATION_-_Homeownership_Officer

Closing date: 6th September 2026

Proposed Interview date:16th September 2026

Contract Type: 12 months temporary contract (Maternity Cover) / Full time

To apply please click the ‘Apply’ button at the top of this advert or, please send your CV and a covering letter to hrrecruitment@winchester.gov.uk

The Homeownership Team are looking for an organised and customer-focused Homeownership Officer to support the management of our Shared Ownership, Leasehold, Right to Buy and Private Residential Lettings services.

The role includes administering Right to Buy applications, ensuring compliance with all relevant legislation and statutory timescales, managing service charge processes for leaseholders and shared owners, providing day-to-day leasehold and homeownership management services, interpreting lease agreements, and supporting income collection and arrears recovery activities.

About you:

We seek a positive, motivated team player with strong organisational skills, attention to detail and a commitment to delivering excellent customer service. You will be confident working to deadlines, maintaining accurate records and using IT systems, including Microsoft Excel and Word.

Ideally, you will have:

• Knowledge of homeownership services, including service charges and Section 20 consultations.

• Experience in a customer-facing or social housing environment (minimum two years preferred).

• Good numeracy, literacy and communication skills.

• The ability to work flexibly and effectively under pressure.

The successful candidate must be able to meet the travel requirements of the role. This post is subject to a DBS check.

Benefits:

If you’re looking for an exciting opportunity then this is the role for you. In return, we offer an excellent package of benefits including:

• Hybrid-working pattern (50% in the office, 50% at home)

• Employer paid health cash plan

• Salary sacrifice scheme for cars and bikes

• 26 days annual leave per year rising to 33 days - dependent on length of service

• Membership to the Local Government Pension Scheme

• Discounts at a range of major high street brands and the two leisure centres in the district

• Excellent working environment

• Support for continuous professional development

For an informal discussion about the role, please contact Jayne Miles on 01962 848165 or via email jmiles@winchester.gov.uk

For further information, please find the job description and person specification attached.