Home Finder

Job Title: Home Finder
Starting Salary: £34,434 progressing to £37,280
Hours: 37 hours per week
Location: Apsley, Hemel Hempstead or Farnham House, Stevenage
Contract Type: Permanent
Directorate: Adult Care Services

About the team

Brokerage Solutions Team is committed to sourcing services for people supported by Hertfordshire Adult Care Services colleagues. We are looking for a hardworking, resilient, passionate, and experienced person to apply for the post of Home Finder and join our dynamic team.

Brokerage Solutions Team provides support to Social work professionals who are working with individuals who have been assessed as meeting criteria to access social care support for community and residential services. As a Home Finder you will predominately be dealing with long stay placement requests but also will be involved in Prevention of Hospital Admissions and respite requests.

This role requires strong communication skills, as you will work closely with both internal and external stakeholders, including Functional Mental Health Teams, hospitals, and care homes, as well as maintaining direct contact with clients and their family members.

You will be committed to delivering a high-quality service within a demanding and fast‑paced environment. You must be fully up to date with the required IT skills or demonstrate the ability to learn new systems quickly. The role also requires the ability to prioritise cases effectively and work under pressure.

The Brokerage Solutions Team operates on a hybrid working model, with team members working from the office a minimum of two days per week and the remainder from home.

About the role

• Managing and prioritising caseload.
• Commissioning services accurately
• Sourcing appropriate services and liaising with Care Managers as well as direct contact with clients and families.
• Working collaboratively with stakeholders to meet request in timely manner and within the budget set.

About you

Essential:

• Experience of working in Social Care and understanding of the Care Act.
• Strong communication skills with the confidence to speak directly to clients and family members, both verbally and written with the ability to establish strong relationships with providers.
• Must be self-motivated and able to work in a fast-paced, pressured environment.
• Working as part of a team and individually
• Excellent organisational, IT and time-management skills.
• Knowledge of Microsoft applications.
• Ability to travel to one of the two main office bases twice a week.

Desirable:

• Outstanding organisational and prioritisation skills
• Knowledge of Brokerage
• Knowledge of ACSIS.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 9. Please locate the job profile here:

Job profiles - Health and social care

To hear more about this opportunity please contact jordan.illing@hertfordshire.gov.uk or shana.grummitt@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: week commencing 1 June

Benefits of working for us
How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.