Facilities Assistant

• Do you have a talent for delivering efficient collection, delivery, and courier services while ensuring smooth day-to-day office operations?

• Are you keen to support in-house courier services, assist with room setups and furniture movements, and contribute to a safe and well-organised working environment?

• Do you enjoy working with documents, printing and finishing equipment, working with differing teams, and colleagues across multiple council sites to provide excellent support services

Interviews to be held: To be confirmed

There is full information about the role attached but, if you would like an informal discussion, please contact David Bond - Facilities Operations Manager - by email at david.bond@brighton-hove.gov.uk.

About the Role

We're looking for a proactive and customer-focused Facilities Assistant to help deliver essential support services across our council buildings. This varied and rewarding role is ideal for someone who enjoys being active, organised, and working with colleagues and various teams.

As part of the team, you'll help ensure that our workplaces operate efficiently by supporting post and courier services, print operations, room setups, building checks, and a range of facilities activities that enable our employees and services to perform at their best.

The Facilities Assistant plays a key role in supporting the day-to-day operation of council buildings by delivering reliable courier, postal, print, and facilities services. You will help ensure that important documents, equipment, and materials are delivered safely and efficiently while contributing to a positive workplace experience for staff, elected members, visitors, and customers.

We are looking for someone with excellent customer service and communication skills who enjoys working with a wide range of colleagues and customers. You will be able to work both independently and as part of a team, demonstrating strong organisational skills and the ability to manage competing priorities effectively. A reliable, flexible, and positive approach to work is essential, along with good attention to detail when handling documents, mail, deliveries, and other important items.

The successful candidate will be comfortable carrying out physical tasks, including moving furniture, equipment, parcels, and supplies safely. You will have basic IT skills, confidence in using workplace technology, and a good understanding of health and safety requirements. A commitment to equality, diversity, and inclusion is essential, ensuring services are delivered in a way that is accessible and respectful to all. A full UK driving licence and the ability to drive council vehicles as part of the role are also required.

Encouraging a diverse workforce
Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton & Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled or trans.

Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk).

Why work for us?
As a council, we want to:
• be connected
• be confident
• be innovative and creative
• be diverse and inclusive
• be healthy and psychologically safe
For more information about our values and the benefits of working at the council, visit Why work for us which gives details of our wellbeing support, our benefits including leave and pensions as well as details of our training and development.

How to apply
Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you’ve submitted your application and at interview.

As part of your application, you will need to provide your education and career history and answer some application/shortlisting questions. Your answers to the application/shortlisting questions are the most important part of your application as they will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our Shortlisting questions guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process.

AI advice for candidates
We are interested in hearing about your experience and skills in your own words. While we value people who know how to use AI, we ask that you minimise using it in your application.

We are keen to hear how your experience and skills align to our values and the skills and experience needed to perform well in our roles with clear real examples from you. To support you in this, we have guidance on using the STAR model which can help you ensure you are telling us your whole story. We also provide clarity on the skills we are looking for in our adverts and in the job description/person specification attached to each job advert.

All the applications we receive are read by at least two hiring managers and we do not use AI in this process. Our experience of reading applications is that those that have heavily used AI contain generic paragraphs that are strikingly similar to other applicants’ responses. This makes it extremely difficult to differentiate between applications, and doesn't give us enough evidence of your individual skills. There is a risk that we will therefore not be able to shortlist you. Instead, we recommend you ensure your application stands out by presenting clear examples of your actual skills and experiences in your own words.

Additional information
Your starting salary will be pro rata if the above position is less than 37 hours or term-time only.

We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense.