Driver/Passenger Assistant
About the job
Salary: £24,404 - £24,790 a year pro rata
Hours per week: 24.38 annualised
Contract type: Permanent
Join Our Team as a Driver/Passenger Assistant!
Delivering more than just transport – making a difference every day.
We are currently seeking a reliable and compassionate Driver/Passenger Assistant to safely transport passengers to and from day centres, schools, and educational establishments along designated routes.
Key Responsibilities:
- Drive a variety of vehicles (Category D1 required) to transport passengers safely and punctually.
- Assist passengers as required, ensuring comfort and dignity at all times.
- Communicate clearly and professionally with passengers, carers, parents, and staff.
- Carry out routine vehicle checks, maintenance, and cleaning duties.
- Use initiative during emergencies (e.g., breakdowns, delays).
- Work flexible hours to accommodate unavoidable delays or changes in schedule.
Please note this role does not attract sponsorship.
About you
About You:
- Over 23 years of age (required for insurance purposes).
- Experience driving vehicles larger than a car.
- Confident and competent behind the wheel with a clean, valid D1 licence.
- Friendly and approachable, with a strong ability to engage with the public and vulnerable individuals.
- A good understanding of road safety and traffic regulations.
- Physically fit – able to carry out some heavy lifting when required.
- Aware of discrimination issues and committed to inclusive service delivery.
- Willing to attend ongoing training sessions to enhance your skills and knowledge.
Why Join Us?
- Make a meaningful impact in your community
- Supportive working environment
- Comprehensive training provided
- Varied and rewarding daily experiences
If you’re dependable, caring, and have a passion for helping others, we’d love to hear from you.
Apply now to drive change in your community!
About us
Our ambitious Luton 2040 Vision – that no-one in Luton will have to live in poverty – is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents.
The people of Luton depend heavily on this council – and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision?
We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough
Application Process
Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person’s criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority.
On occasions, we may close a vacancy early due to a very high number of applications being received.
Benefits
We offer a range of excellent staff benefits which include:
- From 25 to 32 days’ annual leave: linked to length of service and grade
- Buying annual leave scheme: buy up to 20 days additional annual leave
- Career Pathways: step up in your career or move into a specialist area
- Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant
- Generous relocation package: up to £8,000 (subject to eligibility)
- Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home
- Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns
- Training and support: unlimited access to development courses, mentoring and support and clear career pathways
- Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons
- Arriva Travel Club: great value savings on local bus travel
How to apply
We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out!
Our ‘How to apply' page has more tips to help with your application: How to apply
Available documents
Attached documents are available under links. Clicking a document link will initialize its download.Salary range
- £24,404 - £24,790 per year