Driver Training Officer - NDORS Programme

Job Title: Driver Training Officer - NDORS Programme
Starting Salary: £38,220 progressing to £41,771 per annum (pro rata for part time)
Hours: 37
Location: Countywide (Hybrid working – remote, office-based & travel required)
Contract Type: Permanent
Directorate: Growth & Environment

About the team

Hertfordshire County Council is looking for a motivated and skilled Driver Training Officer to play a vital role in supporting the delivery of the National Driver Offender Retraining Scheme (NDORS) and wider road safety training initiatives across the county.

This is a fantastic opportunity to join a small, dedicated, and forward-thinking team working to promote safer driving behaviours, reduce road casualties, and support drivers of all backgrounds—including vulnerable road users, driving offenders, and those who drive for work.

About the role

As a Driver Training Officer, you will:

• Support the successful delivery of the NDORS programme by training, monitoring, and evaluating contracted trainers.
• Deliver high‑quality NDORS courses both online and in classroom settings.
• Play a key part in the development of course materials, report writing, record keeping, and performance evaluation.
• Support and maintain the Driving Assessment Scheme and other Work‑Related Road Safety initiatives.
• Deliver driver safety training to businesses, HCC staff, and community groups, including Winter Driving Courses and wider driver safety events.
• Work flexibly, including early mornings, evenings, and occasional weekends.
• Attend trainer observations, team meetings, and external appointments as required.

This is a varied and evolving role suited to someone adaptable, organised, and committed to high standards of service delivery.

About you

About You

We are looking for someone who is passionate about road safety and confident in delivering training to diverse groups. You will have:

Essential:

• A City & Guilds Level 3 Education and Development qualification (or currently working toward it).
• A current NDORS Trainer licence.
• Strong road safety knowledge, including experience developing and delivering road safety initiatives.
• Good working knowledge of the Highway Code.
• Competence in Microsoft Office applications.
• Excellent communication skills, including report writing and presenting.
• Strong organisation, self‑motivation, and attention to detail.

Desirable:

• NDORS Instructor licence.
• Accreditation or experience in delivering behavioural change programmes to adults.
• A current ADI licence.

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is within the Community Services, level COM10 job profile. Please locate this via:

Job profiles - Community services

To hear more about this opportunity please contact claire.kingham@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: TBC

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.