Digital Solutions Support Assistant

Post Title: Digital Solutions Support Assistant

Status: Permanent

Hours: Full-time, 37 hours per week

Salary: Grade NS6, £26,824– £28,142 per annum

Location: Castle House, Newark (Hybrid working)

Are you ready to shape the future of digital services at a forward-thinking council that puts people first? We’re on the lookout for a tech-savvy, creative problem solver to join our ICT and Digital Services team as a Digital Solutions Support Assistant primarily supporting our many websites and online system services.

This is your chance to be part of a team that’s transforming how we connect with our residents, streamline internal processes, and deliver smarter, faster, more accessible web services. If you love turning ideas into digital solutions, enjoy working with website content management systems, customer relationship management systems, low code solutions, PowerBI and SharePoint, and want to make a real impact… this is the role for you.

We’re an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.

We offer:

• Enrolment in the career average local government pension scheme
• Flexi scheme
• Hybrid working
• A generous annual leave entitlement that increases with service
• Family-friendly benefits
• One day’s paid volunteering leave
• Lifestyle benefits platform
• Funded health cash plan
• Free car parking*
• £10 a month gym membership at one of our four gyms in the district

You’ll be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives outlined in our Community Plan.

For an informal chat or more information, please contact Kristin McIntosh, Digital Solutions Team Leader on 01636 655735.

*Free staff parking is valid until 30 June 2026*

As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.

Closing Date: Friday 10th October 2025

Interview: To be confirmed - expected 17th October 2025