Development Lead - Adult Social Care

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Please apply online via the link provided.

Please note, we do not accept CVs submitted without a fully completed online application form.

We have a fantastic opportunity for a Development Lead to join our Adult Social Care Team at Wokingham Borough Council on a full‑time, permanent basis.

In this role, you will lead the development and improvement of our Adult Social Care case management system, Mosaic, ensuring it is used effectively and supports staff and residents in the best possible way. Working closely with the Adult Social Care Development and Insight Manager, you will enhance Mosaic’s functionality, improve user experience, and strengthen the quality of management information required for statutory reporting and informed decision‑making.

You will also play a key role in identifying opportunities to improve systems and business processes across Adult Social Care—defining requirements, proposing practical solutions, and helping shape how the service uses its digital tools to deliver better outcomes.

Wokingham Borough Council is proud to be part of the Social Care Future movement, committed to helping people live in a place they call home, with the people and things they love, doing what matters to them.

This is a fantastic chance to join an award‑winning local authority and contribute to a service recently recognised as one of the highest performing in the country following our CQC inspection.

⭐Staff Benefits⭐

Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:

⭐Generous Annual Leave entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays

⭐Local Government Pension Scheme (actual contribution details to follow)

⭐GP Helpline 7 days a week

⭐Employee Assistance Programme with a 24/7 Your Care confidential helpline

⭐Free Eye Tests and Flu Vaccines

⭐Free Onsite Gym (located at Shute End, Wokingham)

⭐Salary Sacrifice Schemes – including Car and Cycle to Work

⭐Local & Lifestyle Discounts – savings on shopping, entertainment, restaurants, and more

⭐Move through Menopause Course

⭐Sports & Social Group Activities – running, football, cricket, and more

⭐Learning & Development Opportunities

⭐Employee Networks

⭐And more!

Key responsibilities:

• To ensure that Mosaic business processes align with Adult Social Care service requirements and deliver information for officer and management decision making, taking responsibility for identifying and driving improvements with systems and business processes.
• To support the Development and Insight Manager in leading Mosaic projects with the aim of maximising the use of available technology within all social work processes.
• Lead on the system change request process for Mosaic (Adult Social Care), manage any required meetings and discussions in relation to system changes, advise all stakeholders on system functionality with regards to operational requirements.
• Actively monitor changes to legislation and statutory reporting requirements and lead on any required system development and business process changes.
• To produce Project Plans including key milestones, key outputs, resource requirements documented, testing and training plans developed, detailed outcomes and evaluation and monitoring criteria considered.

Candidate requirements:

• Experience of Mosaic or other similar case management systems
• Experience with Business Analysis and Project Management
• Strong analytical and problem-solving skills and ability to think ‘outside of the box’ for process improvements

Our area:

Wokingham Borough sits in the heart of Berkshire and is well connected to Reading and central London. It includes a historic market town, welcoming villages and miles of beautiful green spaces.

We have excellent schools, a strong local economy and a safe, thriving community. We’re growing as a borough and have committed to becoming a Marmot borough, making fairness, prevention and early support central to everything we do. It’s a place with real opportunities to make a positive impact.

For more information about this opportunity, please contact Nick Hammond (Service Manager; Development and Insight) via email nick.hammond@wokingham.gov.uk

Closing date: 1st March 2026, 11pm

Interviews: TBC

If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer.

Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks.

Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified.

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks.

Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually.

If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion.

We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply.

Wokingham is an equal opportunities employer.