Deputy Managers (Provider Services)

Lead with purpose. Inspire with compassion. Make everyday matter.

Are you an experienced care leader looking for a role where you can make a real difference without compromising on support, standards or work-life balance?

Do you want to use your skills in a role where your values are shared, your voice is heard, and quality of care comes first?

We’re looking for exceptional Deputy Managers to help lead our residential services – supporting adults with learning disabilities and complex needs to live fulfilling, safe and meaningful lives.

We are currently recruiting for two full-time Deputy Manager positions within our residential services. One opportunity is a permanent post based at Stapleton Drive, and the other is a temporary role at Creynolds Lane. However, we take a ‘one service’ approach - and Deputy Managers may be required to work at any location across the services in the borough of Solihull.

Both roles offer the chance to play a key part in leading high-quality care, supporting dedicated teams, and making a meaningful difference to the lives of those we support.

About the Role

As Deputy Manager, you will:

• Lead the service in the absence of the Registered Manager.
• Manage, motivate and develop a dedicated care team.
• Ensure compliance with CQC standards with a focus on quality and sustainability.
• Support service stability and continuous improvement through practical leadership.
• Balance oversight with a visible, hands-on presence in the service.
• Champion person-centred care and robust safeguarding practice.
• Share best practice and support service development.

You will also play a vital role in ensuring consistent leadership across the service, taking part in a 24-hour on-call rota and working flexibly across evenings, weekends and bank holidays as part of a rota, helping to maintain high-quality care and support when it matters most.

What You’ll Bring

• Proven experience in residential or care settings supporting complex needs.
• Strong knowledge of safeguarding and care regulations.
• Experience leading, supervising and supporting staff teams.
• Confidence in decision-making, with strong communication and IT skills.
• Level 4 Diploma in Adult Care or equivalent (or willingness to work towards.)

We Will Offer You

• A supportive, values-driven leadership environment.
• Strong organisational support for your role.
• A focus on quality care over profit-driven targets.
• Manageable workload and realistic expectations.
• A competitive salary with access to the Local Government Pension Scheme.
• Attractive staff benefits including discounts and wellbeing support.

Don’t Miss Out – Apply Today!

If you are a passionate leader committed to delivering high-quality care, apply now and help us create environments where people thrive.

Our Assessment Day is on Monday, 20 July 2026 at The Bluebell, West Mall, Chelmsley Wood, B37 5TN.

Spaces are limited, so apply early to secure your place!

If you have a specific question regarding this post, please email Tracie Hammond (Registered Care Manager) at tracie.hammond@solihull.gov.uk.

To help us maintain the highest standards of safe recruitment, we’ll request employment references for all successful candidates after interview. This will include your current or most recent employer (or training provider), with additional references needed where the last three years aren’t fully covered. Some roles may require further checks in line with regulatory requirements, and personal references will only be considered in exceptional cases.

This post is covered by the Fluency Duty, as outlined in the Code of Practice on the English language requirements for public sector workers.

Solihull Council is proud to be Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - a place where we can all be ourselves and succeed on merit.

Solihull Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of children, young people and adults at risk, and requires all staff and volunteers to share this commitment.