Data & Performance Analyst

Job Title: Data and Performance Analyst
Starting Salary: £35,570 progressing to £38,510
Hours: 37 hours per week
Location: Farnham House, Stevenage, with hybrid home working
Contract Type: Permanent
Directorate: Childrens Services

About the team

In Hertfordshire, we’re driven by a simple but powerful mission: every child and young person should have the chance to live their best life — one filled with ambition, opportunity, and a true sense of belonging.

We’re looking for someone who can help turn data into valuable insight and performance improvement tools. If you’re passionate about using and understanding data to improve the lives and opportunities for children with SEND (and other vulnerable learners), this role is your chance to make a real difference.

The Intelligence and Insight team supports children and young people across Inclusion & Skills and Education services, ensuring that leaders have access to accurate, timely intelligence that drives better decisions and improved outcomes. Our vision is to create a high‑quality, future‑proof data environment that supports statutory responsibilities, strategic planning, and operational excellence.

You’ll work within a committed team of analysts and performance managers, alongside a wide range of colleagues from operational services, IT leads and improvement teams. Together, we help deliver performance monitoring and reporting from our Liquid Logic case management systems, as well as a range of other national and local data sources, to improve measurement of outcomes, inputs, outputs and service user experience.

About the role

• Collaborate with cross-functional teams to identify data requirements and support data-driven decision-making processes.
• Update and maintain regular management information, reporting and dashboards to support operational teams, services and strategic SEND and Inclusion leads.
• Interpret data and present findings to stakeholders in a clear and concise manner through reports, visualisations, and presentations.
• Identify data quality issues and work with relevant teams to resolve them, ensuring accuracy and reliability of data
• Perform ad-hoc analysis and respond to data-related queries from stakeholders including supporting responses to Freedom of Information requests.
• Support our development of Power BI reports and dashboards, as well as other reporting to track key performance indicators (KPIs) and provide actionable insights
• Support the data and information requirements for relevant statutory returns and similar requirements such as Ofsted/CQC inspections.
• Promote a culture of evidence-based decision making by forming strong relationships with service leads and teams to discuss insight, inform planning and support the confidence of colleagues to use data and information effectively.

Working alongside frontline services you will:

• Ensure data recording practice in new or upgraded case management system modules are aligned with the service’s reporting needs before new functionality goes live (i.e. performance measures and their supporting reports are specified up front and Power BI Dashboards are developed and included in User Acceptance Testing.)
• Provide the regular management information they need to make operational decisions about service delivery.
• Working as part of a project team to introduce new systems for example relating to real-time attendance, suspension, and exclusion data.
• Identifying key targets with service leads and working with them to monitor progress towards

About you

Essential:

• Strong analytical skills with the ability to organise, analyse, and interpret information from a range of sources.
• Experience with data visualisation, including through Excel graphs and Power BI.
• Excellent problem-solving and critical-thinking abilities with a keen attention to detail.
• Strong communication skills, both written and verbal, with the ability to convey complex information to a variety of colleagues and partners including non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced and dynamic environment

Desirable:

• A knowledge of Special Educational Needs and Disabilities, Inclusion and Skills or Children’s Services would be an advantage but is not essential.
• Knowledge of Excel Powery Query functionality or similar reporting efficiencies

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 9. Please locate the job profile here:

Job profiles - Corporate services

To hear more about this opportunity please contact KAYLA.WOOD@HERTFORDSHIRE.GOV.UK for an informal discussion about the role.

Interview Date: 1 and 2 October 2026

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

We are changing
Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.