Customer Service Assistant
Are you a highly motivated individual with excellent communication skills and a passion for providing exceptional customer care service? Then join our dynamic team at Actif as a customer service assistant and play a key role in ensuring a positive and enjoyable experience for our visitors.
Carmarthenshire County Council Sport and Leisure section's ambition is to improve wellbeing through inspiring our population to be active for life.
We are committed to having a positive impact on people's health, fitness, physical literacy as well as providing facilities, opportunities and services that people can enjoy and would recommend. We are seeking enthusiastic, highly motivated and energetic individuals to join our team. If this is you, why not help us make a difference.
For an informal discussion please contact Ian Wright: IWright@carmarthenshire.gov.uk
Welsh language level - verbal: Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level.
DBS level: A Basic Disclosure and Barring Service (DBS) check will be requested for this job.
The Rewards
We're proud to offer a range of benefits to our staff. Please note that the examples shown are just some of what may be available, and eligibility can vary depending on your role or contract type. For instance, certain benefits may not apply to casual workers.
- Competitive salary
- Automatic enrolment into the Local Government Pension Scheme
- Generous annual leave entitlement with the option of purchasing additional annual leave
- Access to staff health and wellbeing support
- Personal development and career progression
- Staff discount schemes and other benefits e.g., cycle-to-work scheme
- Flexible working and family friendly policies
Anonymous Recruitment
We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made.
We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage.
Additional Information
We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool.