Corporate Apprentice (Level 2) - Digital Information & Records Management Officer
You will earn £25,949 a year working full time (37 hour a week), or £13.45 per hour pro rata, as we are a Voluntary Living Wage employer. The Living Wage is reviewed each year and Cardiff Council reserves the right to make changes to, or remove, the Living Wage Supplement.
Our Information Governance Team is looking to employ a Corporate Apprentice (Level 2) Digital Information & Records Management based at County Hall, Cardiff, CF10 4UW, to contribute to our Service helping us to deliver the Council's Records Management, Access to Information and Data Protection functions, ensuring information is managed securely, efficiently and in accordance with legal and regulatory requirements.
The team works with services across Cardiff Council to manage records throughout their lifecycle, support access to information requests, promote good information governance practices and ensure information is handled appropriately. As a Corporate Apprentice, you will play an important role in supporting these functions while developing valuable digital and administrative skills.
In this Corporate Apprentice (Level 2) role you will learn to:
- Support records management activities including retrieval, return, accession and secure destruction of records.
- Maintain records inventories and databases, ensuring information is accurate and up to date.
- Scan, index and organise paper records into digital systems including SharePoint.
- Support access to information processes by locating and preparing records.
- Use Microsoft 365 applications including Outlook, Word, Excel, Teams and SharePoint.
- Use digital communication and collaboration tools, including Microsoft Teams, Outlook and SharePoint, to work with colleagues across the Council, respond to enquiries, and support information management activities through appropriate digital channels.
- Participate in team meetings, project discussions and service improvement activities, using collaborative technologies to contribute ideas and identify opportunities to improve digital processes and ways of working.
- Produce and maintain digital documents, spreadsheets, reports and other business information to support service delivery and decision-making.
- Support the development and improvement of electronic workflows, customer-focused forms and information management processes using Microsoft 365 and SharePoint technologies.
- Assist in maintaining the quality, accessibility and security of information held within SharePoint and other business systems.
- Apply information security and data protection principles when handling personal information.
- Assist with general administrative duties including data entry, document management and correspondence.
- Develop an understanding of records management, data governance, information security and UK GDPR requirements.
To support your development, you will undertake a Welsh Government Apprenticeship Framework Qualification in Digital Skills for Business at Level 2 in the role and will receive on the job training and supervision to help you deliver an efficient and effective service in a positive and customer focussed manner. You will also be supported by your manager and a named mentor who will encourage you to develop a range of transferrable skills to support your career progression.
The role operates on a Flexi-time working arrangement with core hours of 08:30 to 16:30 Monday to Thursday and 08:30 to 16:00 on Fridays. No evening, weekend, shift, or rota working is required. The role is office-based with no regular homeworking requirement.
If after reading the job description, you have any questions about the role please contact Helen Williams at Helen.Williams7@cardiff.gov.uk
To be eligible to apply for this role, you must live in Cardiff and have not already gained the apprenticeship qualification (or NVQ equivalent) offered in this role at the same Level or higher.
Graduates living in Cardiff are not eligible to apply for Level 2 Apprenticeship roles but may be eligible to apply for other roles, including Level 3 apprenticeships or above, provided their degree modules are different to the apprenticeship qualification content offered in the role.
This post is temporary for 21 months if worked full time, or longer if worked part time. Most roles are based on a 37-hour week though many roles can be worked on a part time basis at a minimum of 16 hours per week for apprentice roles.
This job advert is also available in Welsh. / Mae'r hysbyseb swydd hon ar gael yn Gymraeg hefyd: https://www.jobscardiffcouncil.co.uk/vacancies/?lang=cy_GB