Contact Centre Officer
A career in local government can be very rewarding, offering a variety of roles and opportunities for personal and professional development.
Wyre Council offers this development through many of its career paths.
To apply for one of our vacancies, click on ‘apply online’ to begin your application
CONTACT CENTRE OFFICER
30 HOURS PER WEEK, 11AM-5PM
GRADE 3/4 £25,185 - £26,403
Our Contact Centre is looking to recruit a permanent member of staff to join our busy and customer-focused Contact Centre team. The successful applicant will have the ability to deal with council customers, both internal and external, on a “one to one” basis, both in person and over the phone. Applicants must have excellent communication skills and be capable of logging and managing enquiries using internal systems. Previous experience in a Contact Centre or customer service role is desirable.
Wyre Council offers a fantastic work-life balance and a supportive environment where you can grow and thrive. Benefits include:
- Flexible working arrangements
- 24 days annual leave (rising to 29 subject to length of service)
- Employer pension contributions
- Free onsite parking
- Discounted gym membership
- Access to occupational health and wellbeing services
- Extensive training and development opportunities
To apply online and for more information about this vacancy, please visit our website www.wyre.gov.uk
Closing date: 7 December 2025
Salary range
- £25,185 - £26,403 per year