Compliance and Facilities Apprentice

Start Your Career with Ashford Borough Council

This is an exciting opportunity to gain hands-on experience supporting the management of our corporate buildings while working towards a nationally recognised Facilities Services Operative Level 2 Apprenticeship qualification.

In this role, you will work alongside experienced facilities and compliance professionals, helping to ensure that our buildings, services and assets are safe, compliant and well managed. You will develop valuable skills in facilities management, health and safety, contractor coordination, compliance monitoring and customer service, providing a strong foundation for a future career within property and facilities management.

About the Role

Reporting to the Compliance and Facilities Officer, you will provide administrative and operational support across a wide range of compliance and facilities activities.

Your responsibilities will include:

Assisting with the management of compliance records relating to fire safety, asbestos, water hygiene, gas, electrical safety and other statutory requirements.
Supporting the monitoring of inspections, and servicing programmes.
Updating databases, spreadsheets and document management systems.
Assisting with audits, inspections and compliance reporting.
Supporting health and safety compliance across Council-owned and tenanted properties.
Supporting the Facilities Team with day-to-day activities including ID badge production, access fobs, meeting room bookings and ordering supplies.
Assisting with cleaning inspections and facilities audits.
Responding to facilities requests and helpdesk enquiries.
Carrying out site inspections and monitoring activities under supervision.

Throughout your apprenticeship, you will receive structured training and development, gaining practical experience while building the knowledge and skills required for a successful career in the facilities management sector.

About the Apprenticeship - You will be enrolled on the Facilities Services Operative Level 2 Apprenticeship, a nationally recognised qualification designed to provide the knowledge and practical skills needed for a career in facilities management.

The training is delivered through a combination of online learning, workshops and workplace experience.

You will learn about:

Facilities management operations
Building compliance and statutory requirements
Health and safety legislation
Risk assessment and emergency procedures
Contractor management
Property maintenance and inspections
Customer service and communication
Environmental and sustainability considerations

Successful completion will provide an excellent platform for further progression within facilities, property or compliance-related roles.

We are looking for someone who is enthusiastic, reliable and eager to learn and it is essential that you have good organisational skills and attention to detail, along with having:

Basic IT skills, including Microsoft Word, Excel and Outlook.
Ability to communicate clearly and professionally
GCSEs (or equivalent) in English and Maths.
Ability to communicate clearly and professionally.
Experience working in a customer-facing environment.

For an informal discussion about the role please contact Jane Normac on 01233 330498

Click to download a Job Description

If you are a current temporary agency worker and would like to apply, please contact payroll@ashford.gov.uk to have an itrent account set up so that you can access the application.

When Applying - Please ensure that you have received confirmation of a submitted application once completed. For any assistance in completing the application form, please email recruitment@ashford.gov.uk

Hybrid Working - We are an organisation that puts people first and understands how important employee wellbeing is. We want to help you to balance your working life and home life and offer flexible ways of working to help structure your life in a positive and productive way; both at home and in the office. This maximises personal development and collaborative working. Competitive remuneration package - We offer an excellent salary linked pension scheme, generous annual leave with flexi time, free life insurance, supportive relocation package and opportunities for training and development.

With devolution news and talks evolving across the country for local authorities, we understand that there may be some uncertainty for those currently serving within the sector. Local Government Reorganisation proposals have been announced on the 16 July 2026 and Kent, Medway and all District and Borough Councils in the South East will continue to work closely with each other to deliver vital services to our communities. This is an exciting, but stable time to join our organisation.

Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide

We welcome applications form the Armed Forces Community