Community Support Worker

About the role

Applicants must hold a valid Driving Licence and have access to a car.

Please note: This role does not meet the legal requirements for visa sponsorship under the Skilled Worker route and so we cannot accept individuals on full-time sponsorship.

Are you motivated by helping people stay independent and live well in their communities?

Do you thrive in a fast-paced environment where no two days are the same?

If so, we’d love to hear from you!

We’re excited to be recruiting to our newly created Access Team – the “front door” into Adult Social Care.

This is a unique opportunity to be part of a dynamic service that provides fast, short-term support to people when they need it most.

What will you be doing?

As a Community Support Worker in the Access Team, you’ll play a vital role in delivering timely, strengths-based interventions to adults with a range of needs, including mental health, physical disabilities, learning difficulties, and complex social situations.

Working in a fast-paced, responsive environment, you will:

• Provide early intervention and short-term support to prevent escalation of needs
• Act as a key contact at the “front door” of Adult Social Care, helping people access the right support quickly
• Promote independence, wellbeing, and community-based solutions
• Help reduce the risk of hospital admission or long-term care placements
• Work closely with individuals experiencing challenges such as budgeting issues, hoarding, supporting with debt-management, organising paperwork and maintaining safe living environments
• Collaborate with partner agencies and community services to build strong support networks

The three conversation model paving a new way of working in adult social care and we want Community Support Workers who are enthusiastic and passionate to work with us on this journey. Post holders may work with any combination, or all, of the following care groups: older people, people with physical, sensory, cognitive impairments and people with mental health needs

About you

To succeed in this role, you will bring:

• Experience of working in community settings, supporting adults with a range of needs
• A good understanding of real-life challenges such as budgeting, hoarding, and maintaining independence
• A proactive, flexible approach and the ability to work effectively in a busy, fast-moving environment
• Strong communication skills, with the ability to build rapport and work collaboratively with individuals and partner agencies
• The ability to write clear, concise, and accurate records

You’ll also have:

• GCSEs (or equivalent)
• NVQ/QCF Level 2 in Social Care (or equivalent)
• Proven experience in health, social care, or a related field

Why join us?

This is an exciting opportunity to be at the heart of Adult Social Care, making a real difference at the earliest point of contact. You’ll be part of a supportive, forward-thinking team, working in a role where your actions have immediate and meaningful impact.

If you’re ready to be part of a team that is fast-paced, innovative, and truly person-centred, we’d love you to apply.

Interviews will be held on Thursday 9th July 2026.

Our Benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About us

Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:

Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

Disability Confident Employer

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

Our Employment and Disability Service provides bespoke support to individuals facing barriers to employment, helping them work towards their goals to start, stay and succeed in employment. For further information please click here The Employment and Disability Service (EADS) | North Northamptonshire Council

Armed Forces Community

The council obtained the Gold status award for the Defence Employer Recognition Scheme (ERS).

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)