Community Support Worker

We have a simple vision and strategy that defines what we are trying to achieve, our purpose and our approach, which underpin the principles of Adult Social Care, and we continue to work in support of this.

This is an exciting opportunity to work in the Coventry Community Mental Health Team. You will be working alongside Coventry and Warwickshire Partnership Trust colleagues to provide a seamless service to citizens with severe and enduring mental health challenges. The team is a multidisciplinary service, and we work closely with Social workers, nurses, occupational therapists, psychologists and psychiatrists to deliver person-centred care to our citizens.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do.

Our Values are:

• Open and fair: We are fair, open, and transparent.
• Nurture and develop: We help and encourage everyone to be their best and do their best.
• Engage and empower: We talk and listen to others, working together as one.
• Create and innovate: We embrace new ways of working to continuously improve.
• Own and be accountable: We work together to deliver the best services for our residents.
• Value and respect: We put diversity and inclusion at the heart of all we do.

The Community Support Worker is an integral part of the social care service which is delivered as a member of a multi-disciplinary team for people with mental health needs, their family groups or carers, within the community and in-patient mental health facilities.

What You’ll Be Doing

• Carry out assessments under the Care Act 2014 to identify unmet social care needs, focusing on strengths and recovery

• Develop and implement person-centred care and support plans for citizens and carers

• Review and evaluate the effectiveness of care plans and services

• Provide crisis support and contribute to daily team handovers

• Attend multi-disciplinary meetings and collaborate with internal and external teams

• Liaise with statutory, voluntary, and independent sector agencies to coordinate care

• Maintain accurate records and documentation in line with policy and procedures

• Participate in team meetings, supervision, and ongoing professional development

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

Coventry City Council is seeking a compassionate and proactive Community Support Worker to support individuals with acute and enduring mental health needs across community and in-patient settings. We welcome applicants from all backgrounds, especially those with lived experience.

What You’ll Bring

• Authentic, respectful practice and excellent teamwork

• Understanding of social issues affecting mental health and available interventions

• Ability to coordinate resources and agencies to support recovery

• Strong ICT and communication skills

• Experience handling confidential information

• Experts by experience are strongly encouraged to apply

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable.

Interview date:03/09/25

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change.

We are cutting-edge, challenging, youthful, vibrant and diverse.

At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things.

To deliver the best services to our residents, we need the best people working for us to make a difference to our communities.

If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit https://www.coventry.gov.uk/council-vacancies