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Community Safety Officer

Community Safety Officer

locationSunderland
remoteOn-Site
ExpiresExpires: Expiring in less than 2 weeks
£32,046 - £34,811 per year
Join Our Community Safety Team

We are recruiting two full-time Community Safety Officers: one permanent position and one fixed-term position until 30 September 2027.

Are you passionate about making a real difference in communities? Do you thrive in a role where every day is different, and where your actions help people feel safe, supported and proud of where they live?

Sunderland City Council’s Community Safety Team plays a central role in delivering our ambitious vision for safer, stronger and more resilient neighbourhoods.

We are looking for motivated, proactive and community-focused individuals to join our team as Community Safety Officers. Working across the city, you will help deliver visible and effective services that tackle anti-social behaviour, environmental crime and wider community safety issues, while working with residents, businesses and partner agencies to make a positive and lasting difference.

Applicants will be considered for both vacancies through the same recruitment process. The successful candidates will be appointed to either the permanent full-time position or the fixed-term full-time position ending 30 September 2027.

About the Role
As a Community Safety Officer, you’ll work at the heart of Sunderland’s neighbourhoods to support our vision for safer, stronger, and more resilient communities. This is a highly visible and rewarding role that blends proactive engagement with robust enforcement, making a real difference to the quality of life for our residents.

In this role, you will:
  • Conduct targeted, high-visibility patrols to deter and respond to issues affecting community safety
  • Investigate complaints relating to anti-social behaviour, environmental crime, and public protection, gathering and securing evidence in line with legal requirements
  • Use a wide range of enforcement tools, including the issuing of Fixed Penalty Notices (FPNs), Community Protection Notices (CPNs), and other formal actions to address persistent issues
  • Work closely with partner agencies such as Northumbria Police, alongside residents, elected members, and local businesses, to address complex and persistent community concerns
  • Deliver education and prevention initiatives aimed at reducing anti-social behaviour and promoting responsible behaviours
  • Support community resilience by encouraging local involvement, improving public confidence, and contributing to long-term problem-solving efforts This role combines frontline presence with professional casework, requiring excellent judgment, confidence, and a firm yet fair approach to enforcement and public engagement.
What We’re Looking For:
  • Confident, community-minded individuals with: Experience in enforcement, compliance, or public protection (or a related field)
  • Knowledge of relevant legislation, including anti-social behaviour legislation, the Environmental Protection Act 1990, and the Police and Criminal Evidence Act 1984 (PACE)
  • Strong interpersonal and conflict resolution skills
  • The ability to remain calm and professional in challenging situations
  • A full UK driving licence (if applicable)
  • A Level 4 qualification in a related field is desirable, where equivalent relevant experience will also be considered
This post is exempt from the rehabilitation of Offenders Act 1974 and therefore will be subject to a DBS check from the Disclosure and Barring Service.

Why work for Sunderland City Council?
  • Automatic enrolment into the Local Government Pension Scheme (LGPS), offering secure and flexible retirement benefits
  • You’ll receive 26 days annual leave (31 after 5 years’ continuous service), plus bank holidays, with the option to purchase additional leave through the Council’s flexible benefits scheme
  • Ongoing training, professional development, and career progression opportunities
  • A supportive, collaborative, and inclusive working environment where your contribution makes a difference
For an informal discussion please contact Neil Corner, Locality Hub Manager: neil.corner@sunderland.gov.uk

Applications must be completed on-line at northeastjobs.org.uk/sunderlandcitycouncil. If you need any support, contact: jobs@sunderland.gov.uk

Please note that CVs are not accepted.

All communication about your application for this post will be to the email address that you register with North East Jobs. This may include details of an online assessment you may need to complete and an invite to interview if you are short-listed. Please check your email inbox after the closing date for notifications as you may not be notified by any other method. Please remember to check your junk mail items.

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Salary range

  • £32,046 - £34,811 per year