Community Meals Delivery Officer

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

Community Meals is a hot meals service provided by North Somerset Council to people within North Somerset who have difficulty in preparing and cooking hot meals. We are looking to employ a flexible driver who are as passionate about our service as we. Community Meals drivers are more than a delivery person, they are in some instances the only contact our clients have with another person during their day. As part of the delivery service you will complete a welfare check, for example ensuring that the person is warm during winter months, or has sufficient drinks in warmer weather, reporting any concerns to the Business Support Team. We deliver our service for 363 days of the year, which includes weekends and Bank Holidays, pausing on Christmas Day and New Years Day. We currently have 2 kitchens, so you may drive from our Castlewood Kitchen based in Clevedon, or our Weston kitchen based in Worle Where a Council vehicle is used, to undertake vehicle safety checks and routines, reporting incidents as required in accordance with North Somerset operational policies.

Key Responsibilities:

• To ensure daily work instructions are acknowledged and both planning and preparations for operational deployment are undertaken.
• To effectively deliver community meals services to our clients in accordance with a journey plan, timetable and/or a delivery manifest, in a timely manner and with a person focused approach.
• To undertake client welfare checks at each visit in line with agreed protocols and instructions on the schedule/plan, reporting any incidents and communicating any variances in accordance with council policy.
• Where a Council vehicle is used, to position, collect and return the vehicle from multi point locations.
• To maintain a current, valid driving licence (minimum of a Category B) and submit this routinely for review.

This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check.

A valid driving licence is an essential condition for this role.

About You

We are looking for an individual who is passionate about working with the most vulnerable people in our community and who possesses the skills and experience as outlined on the job description.

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle schemes

Further details of our excellent rewards package can be found in our Benefits booklet.

How to Apply

If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Christine Ratcliffe, Community Meals Team Manager on christine.ratcliffe@n-somerset.gov.uk

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: To be confirmed

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.