Community Highway Officer

It’s an exciting time to join our Highways Team.

Our vision is to help Staffordshire’s economy grow, so that everyone has the opportunity of a good job and good prospects in a beautiful, safe, accessible, vibrant, cultural, prosperous, business friendly and sustainable county.

Improving connectivity is one of the Council’s priorities and to improve our roads as part of this priority the new highway ‘Roadmap to a better network’ is being implemented to do things differently to get better results. The ambition is to keep Staffordshire moving with one of the three main goals being to ‘Fix our roads’. One of the changes being made to take the roadmap forward is the empowering of local teams who know the area to respond faster to urgent issues and the Community Highways Team is one of the key teams to enable this to happen.

Our Community Highways Team ensure local concerns are prioritised and addressed alongside strategic programmes of highway works - acting as highway ambassadors within communities and as advocates for local communities within the wider service.

The Community Highway Officer role combines key relationship management skills with expertise in highway issues, to provide support to elected members and local communities within a fast-paced, dynamic, problem-solving environment. The role will cover a defined area of the county with an office base in Leek, however, flexible working arrangements are available.

You will:

• provide a community-based approach to the delivery of the highway service, improving elected member and community satisfaction.
• support elected members, responding to highway enquiries and providing advice and guidance on what local highway improvements can be achieved within budgetary, best practice and legislative constraints.
• work with elected members, other stakeholders and delivery partners to develop local work programmes - identifying and collating priorities, commissioning delivery, and ensuring contract compliance, quality and value for money.

For this role you'll:

• be able to work independently,
• effectively prioritise your workload
• be able to regularly travel within a geographical area (work van provided).
• have excellent relationship management - with both community representatives and professional colleagues in highway delivery teams.
• have experience in the delivery of complex highway programmes of work, together with a working knowledge of highway related legislation, regulations and best practice.

Interviews will take place week commencing 27 April 2026

If you're unsure whether your skills or experience are suitable or would like an informal chat, please contact: David Greatbatch via email: david.greatbatch@staffordshire.gov.uk

“We’re happy to talk flexible working”

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.