Community Care Officer Level 2

We are delighted to offer threefull time posts for the role of Community Care Officer, (CCO), within our Lincolnshire Conversation Team. The areas we cover are; Lincoln, Gainsborough, Hykeham and surrounding villages.

A Community Care Officer level 2 (CCO) plays a vital role in supporting adults with care and support needs, ensuring they receive the right support to live independantly. This role is central to delivering statutory duties under the Care Act 2014,

About the role

As part of the Lincolnshire Conversation team, you will work with people who require guidance and support. Our goal is to support people to achieve their aspirations, access their communities, and promote independence. Working in a person-centred, strengths-based approach, you will complete Adult Needs Assessments and Reviews in line with the Care Act, focusing on what individuals can do rather than what they cannot do.

You must have access to a vehicle and be able to travel efficiently within reasonable timescales to meet service requirements. This may include responding to unplanned visits at short notice, which could involve travel outside the local area or county. Mileage expenses are reimbursed for travel from the office to appointments.

Our core office hours are 08:45–17:15 (Mon-Thu), 08:45–16:45 (Fri). We work a mixture of home based and office working. Currently we work from offices at a minimum of two days per week, however, there will be a requirement to be in the office when required to meet the needs of the service.

About you

At Lincolnshire Conversation team we are proud of the work that our team completes and the high-quality service we deliver. Recruiting the right person is essential to ensure we continue to provide the best possible support to our colleagues and the people who use our services. This reflects our commitment to Making a Difference across Lincolnshire.

The ideal candidate will have experience in strength-based assessment including risk assessments, care planning to enable supporting our goal to deliver person-centred, solution-focused support.

We are looking for someone who demonstrates:

• A positive and proactive attitude, with self-motivation and enthusiasm to achieve the best outcomes.
• Respect for individuals, ensuring dignity and choice are at the heart of everything we do.
• Excellent communication skills is required with the ability to use verbal and non verbal cues and apply professional curiosity when needed.
• Creative thinking and problem-solving, to deliver innovative solutions that meet person needs.
• The ability to remain calm and effective under pressure, including in emergency situations.
• A collaborative approach that values Teamwork, supporting colleagues and contributing to a positive, inclusive culture.

By joining us, you’ll help us achieve our shared vision: empowering people, promoting independence, and improving lives across Lincolnshire.

A full person specification is available in the attached job description: it is advised that you review this prior to commencing your application.

About the team

The Lincolnshire Conversation Team West are a creative, innovative, passionate team who want to provide the best service we can to the people in our area. We expect our team members to take great pride in their work when supporting people and providing guidance/support to their families. We work within the ages of 18 to 106! We are a very supportive and positive team. We are also dedicated to continually learning and developing our skills in a creative way. Everyone is unique and brings a wealth of experiences and qualities/skills to the job.

Our offices bases are in Lincoln, Hykeham and Gainsborough.

About our offer

We celebrate our team's achievements and share our experiences. It is important that Practitioners feel appreciated and supported – our staff are our most valued asset. We provide 1-1 meetings, team aand development meetings, extensive training and learning, and opportunities to help shape the delivery of services.

Along with a competitive salary we offer;

• A generous pension scheme
• Reimbursement for professional registration fees
• Career progression opportunities
• A generous annual leave entitlement

Further details can be found in our rewards and benefits brochure.

If you would like an open and informal discussion regards this role then please contact Charlotte Middleton via email on Charlotte.Middleton@lincolnshire.gov.uk

Closing date: 21/06/26

Interviews: 30/06/26

Due to recent changes in immigration law in the UK we are unable to offer skilled worker visa sponsorship for this role as it does not meet the requirements.

PLEASE NOTE: It is imperative that your personal statement clearly states why you have applied, how you meet the essential and desirable criteria for the role as set out in the Job Description (attached on LCC jobs Site) and what you feel you can bring to this role, the team and the wider County Council.

Please refer to our Job Information Pack here to support you in your application.

Please be advised that this position may be subject to a criminal record check.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Please also note: once an application is submitted it is final and cannot be amended. If you withdraw your application, it cannot be reinstated and you will not be able to submit another application for that vacancy. If you have an issue with your submitted application, please contact recruitment@lincolnshire.gov.uk.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

A Smarter Working Employer

We have embraced new ways of working and hybrid working will be a feature of this role. You will be given a nominated contractual work base and you will be required to commute to this work base when necessary. Working arrangements regarding hybrid working will be discussed as part of the appointment process.

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity, and we will discuss during the recruitment process if support with this is needed.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Our values – collaborative, adaptable, eco-conscious, supportive, and responsible – guide everything we do. We’re looking for candidates who share these values and bring them to life in their work, helping us build strong teams and make a real difference in the communities we serve.