Co-ordination Support Officer

Do you have excellent business administration skills with an interest in working in Adults Social Care?

Do you want to work flexibly with home working opportunities and be part of a busy yet rewarding environment?

Are you self-motivated, enthusiastic and have excellent organisational skills?

If so, we would love to hear from you!

About the Role:

Co-ordination Support Officers play a vital role in Adults Social Care, providing administrative business support to social care professionals within Support Services. This opportunity offers excellent benefits, and you will be fully supported with a comprehensive induction programme and opportunities for further learning.

The post is based at Grange View, Outwood as part of Support Services, working with the Communities Team for Learning Disabilities and Transitions Team.

There is an expectation that you will occasionally support other teams within Support Services and foster a One Team approach. This will be remotely via an electronic dashboard and with occasional travel to other bases across the district. This is in line with supporting organisational and business need; a good level of flexibility will be required as a CSO.

The right person will be:

• Solution focused
• Motivated
• Flexible
• Resilient

Essential requirements:

• Relevant qualifications or experience in a similar role with strong IT skills and proven experience using Microsoft Office. (4 GCSE's at Grade C/4 or above or equivalent).
• Strong Administrative Experience working in a busy administrative or business support role, managing competing priorities, meeting deadlines and maintaining high levels of accuracy.
• Excellent organisation and time-management skills - ability to plan, prioritise, and organise workloads independently and as part of a team, including diary management, meeting coordination and minute taking.
• Outstanding communication and customer service skills - confident communicating professionally and sensitively with colleagues, service users and members of the public.
• Confidentiality and data handling - proven ability to handle sensitive and confidential information appropriately and in line with information governance.
• Team-focused and proactive approach - ability to work effectively within a multi-disciplinary team, use initiative, adapt to change and contribute positively to service delivery within adult social care.

What can I expect?

• A competitive salary
• Generous holiday entitlement with the option to buy up to 10 extra days of annual leave
• Hybrid working (subject to role suitability)
• Access to high-quality training programs to advance your career to the next level.
• We are committed to supporting the wellbeing of our staff. We recognise that resilient teams need good work life balance as well as supportive leadership.
• Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard).
• Local Government Pension Scheme (LGPS) and a Shared Cost Additional Voluntary Contributions (AVC) scheme providing a tax efficient way to increase our pension.
• Great range of benefits including an Employee Assistant Programme, discounted membership to our excellent leisure facilities with free 12 weeks exercise program, discounts for a range of retail, entertainment, health and leisure providers, a cycle to work scheme, and many more.

Want to know more?

If you would like to know more about the role, the recruitment process or working for Wakefield Council, feel free to contact.

Name: Ruby Simpson

Tel: 01924 303845

E-mail: rubysimpson@wakefield.gov.uk

Join us and make a real impact in the community. Apply today to become a valued member of our team!

Safeguarding

Wakefield Council is wholly committed to ensuring children and vulnerable adults are fully supported and safe. We are dedicated to the safeguarding of all children and vulnerable adults whilst promoting their welfare. We expect all staff and volunteers to share this responsibility.

Probation

In accordance with the Council Probation Procedure, this post is subject to a 6-month Probationary Period.

Fluency Duty

To comply with Part 7 of the Immigration Act 2016 (Fluency Duty), public facing roles will be subject to the Fluency Duty.

Diversity

Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.

Why Wakefield

To find out more about the benefits of working at Wakefield Council, click here.