Client Support Officer

• Guidance_Notes_Completing_an_Application_Form_Oct_2024
• SDS_Client_Support_Officer_April_2023

Please apply online via the link provided.

Please note, we do not accept CV’s (unless specified on the advert).

Please fully complete the online application form.

An opportunity has arisen to join Adult Social Care’s Self Directed Support team to cover for the existing postholder who is on maternity leave.

The post provides support to adult social care clients, carers and families who receive social care support via a Direct Payment and/or an Individual Service Fund. You will be responsible for reconciling client accounts, calculating balances and producing an audit report highlighting any variances and re-claims. The role will also include processing and payment of care bills for these clients.

The successful applicant will have experience of working in a finance setting, with excellent numeracy skills. An ability to demonstrate attention to detail, and manage and prioritise your own workload is essential, as is experience of using Microsoft Office products, and an ability to learn new I.T. systems.

You must have experience of delivering a customer focused service and be able to communicate with vulnerable adults, as well as building partnerships with internal and external agencies.

We are looking for a candidate who is self-motivated, can demonstrate a flexible and positive attitude and an ability to work from their own initiative with minimal supervision.

Provisional interview date: 24th November 2025