Client Finance Caseworker

Why Southwark?

We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

What You'll Be Doing

Our Adult Social Care Division’s Personal Budgets and Client Finance (PB&CF) Unit is seeking a permanent Client Finance Caseworker to work as part of the Charging Team. Step into a role where you can make a tangible impact on people's lives every day! As a Client Finance Caseworker with Southwark Council, you'll join a vibrant team in the heart of London's diverse inner borough. We are passionately committed to our 'Fairer Futures for All' initiative, putting our residents and businesses at the forefront of our mission. Renowned for our ambition and innovation, Southwark Council stands as a leading light among London's local authorities.

Your role as a Client Finance Caseworker will be dynamic and fulfilling, focusing on delivering high-quality financial services that directly support adults with care needs. You'll be at the forefront of financial assessments, managing client contributions, and ensuring the financial stability. Collaborating with a wide range of stakeholders, you will ensure the council's responsibilities are executed with excellence.

Work in a supportive and tight-knit team where learning and mutual growth are part of the daily routine. With an adult social care budget exceeding £120 million, your contributions will help provide innovative community services that empower residents to live healthier, safer, and more independent lives.

What We're Looking For

We are looking for an enthusiastic and dedicated individual who is ready to make a real difference at the local level. You’ll thrive in this role if you have:

• A relevant degree or professional qualification, or equivalent hands-on experience.
• Expertise in adult social care services, including financial assessment and debt recovery.
• A proven track record in large, complex organisations, ideally within local government.
• Stellar interpersonal skills for building meaningful relationships with clients, colleagues, and partners.
• Proficiency with computer systems for managing reports and monitoring performance.
• Exceptional communication skills to engage a variety of audiences with confidence and clarity.
• A knack for managing your workload effectively, working creatively and collaboratively within a team.

Contact Information:

For an informal discussion about the role, please contact Francois King at francois.king@southwark.gov.uk

Benefits and more information:

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

Key Benefits:

- Competitive Salary & Pension: Rewarding your hard work with a great package.

- Flexible Working: Balance your life with office days on Tuesday and Thursday.

- Generous Leave: Start with 28 days of annual leave, increasing to 36 with continuous service.

- Growth Opportunities: Access extensive training and development, both internally and externally.

https://www.jobsatsouthwark.co.uk/why-us/

Additional Information

Recruitment Timetable:

Closing Date: 24/08/2026

Shortlisting Date: 26/08/2026

Interview Date: 08/09/2026

Hours of Work: 36hrs Per Week (two days on site)

Location:160 Tooley Street, London, SE1 2QH

Type of Contract: Permanent

DBS: Standard DBS required

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Guaranteed Interview Scheme:

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Be a part of something bigger and more rewarding! apply now to transform lives in your community. Click the 'apply now' button to start your journey with Southwark Council.

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