Children's Transport Compliance Officer

Package Description

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can lease an electric or low-emission vehicle at a reduced cost through salary sacrifice, subject to National Minimum Wage and other eligibility requirements.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Roles are either ‘site based’ or ‘home based’.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

Job Introduction

We’re recruiting a Children's Transport Compliance Officer to join our Education Sufficiency and Access service.

Our team helps ensure that children and young people who are entitled to transport can travel safely and reliably to and from their place of education.

In this rewarding role, you’ll help monitor and support transport services commissioned by Milton Keynes City Council, working closely with transport providers, schools, parents and carers, and colleagues across the organisation to ensure services are safe, compliant and meet the needs of children and families.

You’ll play an important part in helping us provide high quality transport arrangements that support children and young people to access education and achieve positive outcomes.

This is a term-time only role.

With an additional 15 days worked during school holidays as required to support service delivery and operational requirements.

This role may be suitable for home working, following an assessment. Home‑based roles require a minimum of one day per week working from the office or site.

Interviews for this role will be held on 25th September 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

Find out more about working with us here: www.mkcounciljobs.org.uk

Role Responsibilities

• Monitor commissioned children's transport services to ensure they are delivered safely, efficiently and in line with contractual requirements.
• Build positive working relationships with transport providers, schools, parents and carers, and internal colleagues to support effective service delivery and resolve issues.
• Maintain transport systems and records, ensuring information is accurate, up to date and supports effective service planning.
• Administer school badge processes and ensure safeguarding and Disclosure and Barring Service requirements are completed and recorded appropriately.
• Carry out visits, checks and audits, gathering information and supporting compliance activity across commissioned transport services.
• Review operator and supplier documentation to ensure legal, regulatory and contractual requirements are met and high standards are maintained.

Ideal Candidate

• Able to plan, prioritise and coordinate a varied workload while meeting deadlines and service objectives.
• Confident in maintaining accurate records and using digital systems to support reporting and service delivery.
• Strong written and verbal communication skills, with the ability to deal professionally with routine, complex and sensitive enquiries.
• Capable of working independently while contributing positively to a wider team environment.
• Able to identify issues, use initiative and support practical solutions while remaining focused on quality, compliance and continuous improvement.
• Committed to working in line with our values of being dedicated, respectful and collaborative.

Full UK Driving Licence and access to a vehicle

To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we offer you the role, we’ll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We’re unable to confirm an appointment until these documents are received.

As part of the pre-employment checks, should you be offered the role, we’ll carry out a Basic Disclosure and Barring Service (DBS) check.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

If you’d like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council, see attached.