Chapel Attendant

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Our preferred method is online application however if you do require a hard copy application pack please contact Human Resources, Guildford Borough Council, Millmead, Guildford GU2 4BB. Telephone (01483) 444111 (24-hr). Alternatively e-mail sally.nielsen@guildford.gov.uk quoting the relevant post number. Please note that we do not accept CVs, please ensure that you complete the application form fully.

We are an equal opportunity employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.

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Are you a pro-active, motivated and confident individual who is seeking a challenging rewarding role? If the answer is “yes” then we’d love hear from you.

What you’ll do on a typical day:

• Work at the crematorium at New Pond Road in Godalming.
• Be the front face of the crematorium and the point of contact for funeral directors and officiants assisting with queries.
• Receive the deceased into the chapel performing necessary ID checks with coffin plate.
• Be responsible for the smooth running of the chapel, making sure services run to time and in accordance with all procedures and industry standards.
• Coordinate with music providers, officiants and funeral directors regarding webcasts, service recordings, music requests and service content.
• Operate music and webcasting systems.
• Maintain a strict cleaning regime between services in the chapel and assist with daily cleaning of site including book of remembrance, flower room, staff and visitor facilities and maintaining cleaning records.
• From time to time, provide cover in the bereavement services office including data input, taking bookings for services, answering telephone enquiries and performing witnessed laying to rest of ashes.
• Complete fire alarm testing weekly and be a nominated fire warden for the site.

What you need to succeed in this role:

• A proactive approach, with strong administrative skills
• Excellent interpersonal skills and confidence in dealing with people in difficult situations
• A conscientious attitude and attention to detail
• Confident with computers and computer literate
• Flexible approach to work tasks
• Be prepared to undertake training to operate the cremators for cover purposes
• Ability to work as part of a team
• Good organisational skills with the ability to take the initiative

Based at the crematorium, the working hours are 8am- 4.30 pm Monday to Thursdays 8am – 4pm Fridays with the flexibility to work later if needed. There is usually a requirement to work until 4.30 in a Friday as we often have a later service.

Please ensure you have all the relevant skills and experience listed in the job description before you apply for the role.

If you have any questions about this post, please contact Natasha Precious

Bereavement Services Lead on 01483 444711.