Are you passionate about supporting unpaid carers and making a real difference in people's lives? We are looking for a compassionate and proactive Carers Officer to join our dedicated team, helping carers access the support, advice and services they need.
As a Carers Officer, you will undertake carers' assessments in accordance with the Social Services and Well-being (Wales) Act, identify support needs, arrange appropriate services, and review outcomes to ensure carers receive timely and effective assistance. You will provide emotional and practical support, help reduce social isolation, and work closely with health professionals, voluntary organisations and community partners to champion carers' rights and wellbeing.
We are seeking someone educated to A Level standard or above, with a strong understanding of the needs of carers, health and social care services, and partnership working across statutory and voluntary sectors. Excellent communication, organisational and IT skills are essential, along with the ability to manage a varied caseload and work independently.
This rewarding role offers the opportunity to influence the development of carers' services across Conwy, ensuring carers are recognised, valued and supported within their communities. A DBS check is required, and the post involves travelling throughout the county. Welsh language skills are welcomed.
Join us and help improve outcomes for carers across Conwy. Apply today and become part of a team committed to delivering person-centred support and promoting wellbeing for all.
For an informal discussion about the role, please contact:
Iona Williams, Team Manager, 01492 577953 iona.williams@conwy.gov.uk
This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working.
Manager details for informal discussion: Iona Williams, Team Manager (iona.williams@conwy.gov.uk / 01492 577953)
Welsh Language Skills: The ability to communicate in Welsh is essential for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We’re passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Conwy is committed to safeguarding. Qualifications and references will be verified.
We’re committed to developing a diverse workforce and inclusive teams that embrace a wide range of voices, experiences, perspectives and backgrounds. Creating a workplace that is welcoming and where everyone feels they belong ensures we can deliver great services.
We welcome and encourage applicants from all backgrounds and experiences.
We are a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you evidence that you meet the essential criteria of the job in your application (requirements marked with an ‘E’ on the Person Specification).
We are happy to provide reasonable adjustments throughout the recruitment process (and in employment) where possible. We encourage you to request adjustments. To do this please contact the manager named above to discuss your needs and potential support. There are options to apply via different formats, please contact the HR Team on 01492 576129 to discuss how we can support you. These requests will not put you at any disadvantage.