Carer Practitioner CCO

Job Title: Community Care Officer
Starting Salary: £32,578 progressing to £35,570 per annum
Hours: 37 hours per week
Location: Farnham House
Contract Type: Permanent
Directorate: Adult Care Service

About the team

The Review Team East is a dedicated and experienced team committed to supporting adults to achieve the best possible outcomes while ensuring care and support remains person-centred, proportionate, and responsive to changing needs. We work closely with individuals, families, providers, and partner agencies to undertake annual reviews in a wide range of settings across the East of the county.

Our focus is on promoting independence, maximising strengths, and ensuring that commissioned services continue to deliver positive outcomes. We take a collaborative and strengths-based approach, building positive relationships with carers, families, and professionals to ensure people continue to receive the right support for them.

About the role

Although based in the review team the Carers Practitioner will have a dedicated focus on supporting unpaid carers. This role is specifically responsible for holding completing Carer's Assessments and reviews under the Care Act 2014. Working directly with carers, you will identify their strengths, needs and desired outcomes, ensuring they receive appropriate information, advice, support and access to services that help them maintain their wellbeing and continue in their caring role where they choose to do so. The role involves close partnership working with families, social care colleagues, health professionals and community organisations to promote carers' rights and ensure their voices are heard.

About you

Essential criteria

• The team is community based and you must have a full UK driving licence and regular access to a vehicle for working purposes
• Experience of working in social care

Desirable Criteria

• Experience of working with carers is preferable but not essential

We welcome applications from candidates who currently reside in the UK with established proof of right to work documentation. We are not able to offer sponsorship at this time for this role.

This job role is Level 8. Please locate the job profile here:

Job profiles - Health and social care

To hear more about this opportunity please contact Jessica.King@hertfordshire.gov.uk for an informal discussion about the role.

Interview Date: 19 November 2026

Benefits of working for us

How to apply

As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

Additional information

We are changing
Hertfordshire County Council is undergoing Local Government Reorganisation (LGR). If you are employed by Hertfordshire County on 1 April 2028, it is expected that most roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.

LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better. To find out more, visit https://www.hertfordshire-lgr.co.uk/

Disability Confident
We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.

Safeguarding
This role has been identified as requiring a Disclosure & Barring Service (DBS) check.

Driving required
You’ll need to have the ability to drive and/or travel around Hertfordshire, either using your own mode of transport or a company car to travel to other locations.

English Fluency
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.