Business Support Officer Level 1 - Planning

Post Ref CC119

Please note: Internal, at risk or redeployee applicants will be seen in the first instance.

As a Business Support Officer within Planning and Building Control, you'll provide a wide range of administrative and business support functions to help our teams operate effectively. You will work closely with Planning Officers, Building Control Surveyors and managers, supporting the delivery of statutory planning and building control services across Calderdale.

Working in Planning and Building Control offers the opportunity to contribute to the future development of Calderdale and support services that have a direct impact on our communities.

This is a varied role requiring excellent organisational skills, attention to detail and a commitment to excellent customer service

This will include:

• Providing administrative and business support across the Planning and Building Control service.
• Maintaining and updating records, databases and information systems.
• Preparing correspondence, reports and other documentation.
• Responding to customer enquiries and directing customers to the appropriate service.
• Supporting the processing and administration of planning and building control activities.
• Contributing to service improvements and new ways of working.

If you're an organised, motivated individual with a passion for delivering excellent customer service and business support, we'd love to hear from you. Join our Planning and Building Control team and help us deliver high-quality services for the people and businesses of Calderdale.

Closing Date: Sunday 29th November 2026

Interview Date: TBA

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year (unless exceptions apply) and meet the other eligibility criteria. Ensure you are eligible before applying.

We may utilise digital interview methods.

We aim to deliver our Vison 2034 and Corporate Plan 2026-29 for local people. We welcome applications from all and offer a variety of flexible working / job share opportunities.

All applications are anonymised before being seen by the selection panel.

As part of our fair recruitment process, we ask that all applications are written by the candidate and that Artificial Intelligence (AI) use is limited, unless assistance is required as a reasonable adjustment for a disability. Content should be truthful, accurate, evidence based and not embellished – see guidance.

For support on your application please read our Application Booklet or visit our Employment Hub.