Business Support Officer – Education & Skills

An exciting opportunity has arisen to join our team of Business Support Officers within Education & Skills. We are looking for a motivated and flexible individual to provide high quality administrative support across our services. If you would like to contribute to improving outcomes for children, young people and families in Telford & Wrekin, then this could be the position for you.

Business Support Officers play a vital role in supporting frontline teams and practitioners by providing professional administrative support across a range of services within Education & Skills. A key part of the role will involve organising meetings, preparing documentation, and producing accurate minutes, often working to tight deadlines and changing priorities. We aim to:

• Deliver an integrated and highly effective business support service.
• Work together, share knowledge and support each other.
• Innovate and improve.
• Promote continuous personal and professional development.
• Ensure children, young people and families are at the heart of everything we do.

You will have good proficiency in the use of ICT systems (Microsoft applications, databases, etc.) and be confident dealing with a variety of multi-disciplinary professionals whilst working to deadlines in a fast paced environment. You will be organised, adaptable and able to respond positively to changing service demands. A full list of responsibilities is outlined within the job description; however, we are equally interested in your drive, potential and aptitude for learning. A comprehensive induction and training programme will be provided for the right candidate.

This post is 21 hours per week, Term Time Only plus 2 weeks. The role currently involves hybrid working, with a combination of home and office based working, as required by the needs of the service.

Please click on the links below to view the job description and person specification.

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We believe great services start with great people — and that means building a workforce that reflects our community. At Telford & Wrekin Council, everyone belongs, and every voice matters.

What we offer:

• We offer competitive salaries and a fantastic leave package — starting at 24 days, rising to 32 days with service, plus 8 bank holidays and an extra concessionary day to enjoy.
• Flexible working & career progression
• Local Government Pension Scheme
• Staff discounts & salary sacrifice perks
• Free parking & confidential wellbeing support
• Hybrid working model - whether you're in the office or working from home, we support a balance that fits your personal and family commitments

Find out further information about working at Telford & Wrekin Council including our full list of benefits.

️ Roles involving children or vulnerable adults will require a criminal records check. It’s an offence to apply if you’re barred from working with these groups.

Please note: We do not hold a sponsorship licence for visas

Candidates who have previously applied for this vacancy need not reapply.