Business Support Administrator

Fixed Term (up to 1 Year)
Full Time 37 hours per week

We are currently looking for Business Support Administrator on a fixed term (for up to a year)

To join Business Support team based in Pheonix House in Tiverton. Thisis an agile-working administrative role, spending a minimum of 2 days per week working in the office and the flexibility to work remotely on the other days. This is a full time role (37 hours).

Please refer to the Job Description and Person Specification for details of the skills & qualities we need from you, to include:

• Able to use a laptop (TEAMS/Outlook/Calendars/Microsoft Edge/Excel/Word). Basic Training will be provided.
• Positive & enthusiastic attitude towards learning and supporting your colleagues.
• Sense of humour.
• Experience of note taking (typed) at meetings.
• Good communication skills & the ability to build good working relationships with team members and wider colleagues.
• Ability to plan workload for the day and be adaptable when Service needs might change.
• Ability to think on your feet and work with colleagues to resolve problems.
• Remain calm and resilient under pressure.

What key tasks/responsibilities will the role involve:

• You will be using a laptop and various internal systems and Microsoft packages to conduct your role.
• You will be working in an ‘agile’ way – some home working and some office-based work.
• Drafting & responding to emails.
• Note taking at virtual TEAMS meetings (typed).
• Uploading/downloading evidence to/from internal systems.
• Inputting data into spreadsheet/word documents.
• Supporting with Subject Access Requests/Police Search requests.
• Ingoing/Outgoing mail.
• Processing and sending out letters.

Part of the application will include you having to type a supporting statement. It is Important that you look at the job description and person specification when typing your supporting statement and provide examples to show how you can demonstrate your skills and qualities! The supporting statement will form a VITALpart of the selection process, including if you will be invited to formal interview stage! Remember to sell yourself!

Our offer to you

Working for Devon County Council (DCC) has all the benefits that you can expect from a large employer.

In return for the vital contribution that you make, we offer:

• 26 days annual leave per year (rising with length of service) plus Bank Holidays effective from 1 April 2024.
• Membership of the Local Government Pension Scheme - more information can be found on the Peninsula Pensions website.
• Access to our confidential Employee Assistance Programme – available 24/7 to support you with personal and work life.
• Flexible working opportunities, including home-working (subject to the needs of the role).
• Discounts from local and high street retailers through the Devon Discounts scheme.

Interviews will be held via teams.

Interview Date: 2nd November 2026

If you would like to find out more about the role please feel free to contact the following person for an informal discussion before applying:

Name: Charlotte Green

Telephone number: 01392 383863

How to apply

Please ensure when completing your application form that you provide a supporting statement which demonstrates how you meet the essential and desirable criteriaas described in the person specification of the job description. Applications may not be taken forwards if the supporting statement is not adequately completed.

Internal Applicants, please note:If you are an existing DCC employee, please use your iTrent Employee Self Service (ESS) details to log in and apply.

Please click here to see the Job Description

• DCC embraces the positive benefits of a diverse workforce and is committed to providing an environment that is inclusive and safe. We welcome applications from people who share our commitment to stop discrimination, challenge inequality and promote diversity across Devon. More information can be found on our Equality and Diversity webpages.
• For details on the use of AI in applications and Devon County Council’s use of AI in Recruitment please see Use of AI in Our Recruitment Processes - Working for Devon | Devon County Council
• Happy to Talk Flexible Working - The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
• We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
• This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
• Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
• For more information about Working for Devon please visit our Working for Devon page.
• We cannot consider visa sponsorship at this time. UK Right to Work is required.For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
• This role requires a DBS disclosure.