Business Services Assistant

Join our 'One Council' approach

We're looking for Business Services Assistants to join our growing Business Services function, supporting our 'One Council' vision, bringing together high-quality support services to better enable frontline teams.

This is a great opportunity to be part of a modern, collaborative service making a real impact!

Whilst this is the dedicated Business Services role within the centre, you will work alongside a friendly and supportive operational team and be part of the wider locality Business Services Team.

The preferred working pattern for this role is Monday to Thursday 9am-5pm. However, we welcome discussions around flexible working arrangements where service needs allow.

About the role

• Providing a professional and welcoming reception service within a busy office environment.
• Handling and responding to enquiries from professionals, colleagues, service users, and their families, always ensuring excellent customer service.
• Providing comprehensive administrative support to Adult Social Care teams, contributing to the effective delivery of services.
• Undertaking a wide range of business support and administrative duties, including financial administration and record management.

About you

• Strong organisational skills and ability to prioritise.
• Someone who can provide a timely and confident response to professionals and clients via the telephone and other communication methods.
• Excellent IT skills (including Microsoft 365 suite) and confidence learning new systems
• Work effectively both independently and as part of a team.
• Excellent communication skills, with the ability to respond confidently and professionally to a range of enquiries.
• Understand confidentiality, GDPR and Data Protection.

Support & Benefits:

• Generous Annual Leave Scheme (25 days increasing to 30 days after 5 years’ service): Ensuring a healthy work-life balance.
• Flexi Time Scheme: Up to two days flexi leave every four weeks (pro rata for part-time employees), subject to service needs.
• Local Government Pension Scheme: Providing financial security.
• Wellbeing Support Framework: Includes OH physician services, physiotherapy, CBT, and in-house counselling.
• Employee Wellbeing Support: Fast track physiotherapy, confidential psychological support services, Employee Assistance Programme, and “Wisdom” app.
• Training and Development: Opportunities for professional qualifications and ongoing training.
• Cycle to Work Scheme: Promoting a healthy lifestyle.
• Electric/Plug-in Hybrid Vehicle Salary Sacrifice Scheme: Encouraging environmentally friendly commuting options.
• Our Derbyshire Rewards: a package of benefits and discounts.
• & much more

Have a question about the role? Please contact cst.bsrecruitment@derbyshire.gov.uk and your request will be forwarded to the service.

Provisional interview date 2nd December 2026

Due to this post having administrative privileges within the Council’s IT systems, and in order to comply with the Public Services Network requirements, the successful candidate will be required to undertake a Basic criminal record check. The possession of a criminal record will not necessarily prevent an applicant from obtaining this post, as all cases are judged individually according to the nature of the role and information provided. Click here to see our policy on criminal background checks.

Apply now and take the first step towards a fulfilling career with us! By joining Derbyshire County Council you will have access to a range of amazing rewards and employee benefits, including our generous annual leave scheme, excellent local government pension and fantastic employee discounts. To discover more detail about the rewards and benefits available to you, click here

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Important: Derbyshire County Council holds a sponsorship licence, but this role does not offer visa sponsorship. Please apply only if you already have the right to work in the UK without sponsorship, as applications that do not meet this requirement will be rejected.

We welcome applications from individuals who share our values — being Collaborative, Innovative, Empowered and Accountable. These values describe who we are and what we stand for as a council. They help shape our culture, encourage consistent behaviour and guide how we work together to make a positive difference for both our employees and the residents we serve.