Directorate: Housing and Property
Service: Management Unit
Gwynedd Council offers an attractive employment package, for more information please click on this Information Pack
Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.
We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.
(Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)
Interview date: 30/11/2026
For further information about this post please contact Sion Elwyn Hughes via e-mail SionElwynhughes@gwynedd.llyw.cymru
Purpose of the post- To ensure that the people of Gwynedd are central to everything we do.
- Work effectively as part of a team to deal with all of the Department's business and administrative support issues.
- Supporting managers and senior managers of the Department of Housing and Property with business and administrative aspects.
- Responsible for personal equipment.
- Responsible for ordering, storing and allocating equipment and materials ordered for the general use of the Department.
- Processing orders and payments arising from Department of Housing and Property expenditure.
- Be responsible for recording and passing invoices for authorisation for payment.
- Receiving and recording cheques, and handling and administering petty cash.
- Maintain detailed records and produce financial reports to monitor Department of Housing and Property expenditure.
- Maintain records of agreements with various companies and clients as required.
- Ensure the accuracy of digital records, and adherence to the financial processes including the implementation of tender rules and oversee the tender invitation process.
- Assist Service Managers in maintaining control over their budgets by ensuring that the budget books are up to date and checking items as required in the account book.
- Responsibility for checking arithmetic and expenditure coding, and highlighting any miscoding or other general errors.
- To be the point of contact for the Department's financial and administrative matters.
- Use the Department's credit card to order goods and services to services as required in an appropriate and responsible manner following all corporate processes and guidelines.
- Assist the Senior Executive Officer and Department managers with the Challenge and Support Performance process, supporting service managers to collect and report data on demand e.g. by collecting customer satisfaction surveys.
- Assist managers in identifying opportunities to procure services by identifying and sharing spending patterns.
- To promote the correct and appropriate use of operational frameworks and contracts for goods and services internally and across the Council, and to demonstrate and promote good practice.
- Supporting the Management Unit and the Department's managers with business and administrative tasks e.g. monitoring grants and keeping a record of award letters, administering and processing freedom of information requests and complaints, receiving telephone calls, receiving and sharing mail, preparing for events, dealing with ID card enquiries, monitoring and updating the website etc.
- Responsibility for servicing general email desks such as Housing and Property Finance, Pest Control.
- Processing, administering, monitoring, and dealing with the financial and administrative elements of the Department's housing management, undertaking relevant duties such as receiving or arranging payments, managing accounts, keeping accurate records using relevant systems, monitoring expenditure and budgets, providing regular and on-demand reports and any other related tasks relating to housing management.
- This is an example list only. The post holder will be expected to be involved in the process of managing and monitoring performance in accordance with the requirements of the post and any other duties that would reasonably be expected from time to time by the manager of an individual at this grade.
- Ensure compliance with Health and Safety at work rules in accordance with the responsibilities set out in the Health and Safety at Work Act 1974 and the Council's Health and Safety Policy.
- To act within the Council's policies in relation to equal opportunities and equality.
- Responsibility for managing information in accordance with the Council's information management standards and guidelines. Ensure that personal information is treated in compliance with Data Protection legislation.
- A commitment to reduce the Council's carbon emissions in line with the Carbon Management Plan and to encourage others to take positive action towards reducing the Council's carbon footprint.
- Undertake any other corresponding and reasonable duty that is consistent with the salary level and level of responsibility of the job.
- Responsibility to report concern or suspicion that a child or vulnerable adult is being abused.
The post holder may be expected to work unsocial hours at times to ensure continuity of service.
Person SpecificationEssential personal attributes: strong communication and interpersonal skills; able to communicate effectively in Welsh and English with customers and stakeholders; able to work as part of a team or individually; able to prioritise tasks to meet specific time targets; effective organisation skills and able to work under pressure when timetables are tight; resilient, dependable and flexible; able to work to a consistent standard of accuracy; able to establish and cultivate appropriate and professional working relationships.
Essential qualifications: good standard of education to GCSE level to include Welsh or English and Mathematics.
Desirable qualifications: NVQ level 2 or equivalent qualification.
Essential experience: working in the finance and/or administration field; working with database systems; working to specific timetables and delivering; taking and keeping minutes and creating computer spreadsheets.
Desirable experience: working in a public or large organisation; working in the housing and/or property field; dealing with the public or other agencies.
Essential skills: good verbal and written communication skills; office computer skills e.g. Microsoft Word and Excel etc.
Desirable skills: knowledge of the housing and/or property field; problem-solving skills; good arithmetic and mathematical skills.
Language requirements (essential): Advanced level in speaking and listening, reading and understanding, and writing in Welsh and English, as set out in the Person Specification.