Brokerage Advisor

About Us

North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community.

The Role

We are seeking a dedicated and compassionate individual to join our team as a Brokerage Advisor, in this role, you will be responsible for liaising with People and their families, alongside Social Care and Health Professionals and Care Providers to coordinate the delivery of high quality care to improve their independence and wellbeing

Key Responsibilities:

• Act as the main point of contact for people and their families sourcing care
• Build and maintain relationships with a network of trusted Providers and health and social care Professional
• Provide information and advice on available care options and funding sources
• Maintain accurate records and documentation
• Ensuing all services are meeting their contractual obligations

Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role.

This position is currently based at our Town Hall Offices

Work Style

At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated.

This role falls into the category of Fixed Worker which means you can expect to work in the following way:

Fixed Worker – whilst completing the 6 month probationary period:

• Spends all of their time in the office
• The office remains a shared space with cultural encouragement for clear desk policies.

After completion of the probationary period the choice is to continue to be a Fixed Worker (as above) or a Flexible Worker:

• 2-3 days in the office

About You

We are looking for an individual who is passionate about supporting people and who possesses the following skills and experience:

Essential Criteria:

• Build and maintain professional relationships
• Strong interpersonal and communication skills, with the ability to liaise effectively with various stakeholders.
• Proven negotiation skills
• Effective and clear record keeping skills
• Excellent organisational and time management skills.
• Demonstrate adaptability in ways of working and problem solving
• Confidence to work with Providers and challenge when necessary

Desirable Criteria:

• Proven Practical experience of working with people with various care and support needs
• Demonstrate a knowledge of care and support providers and what they can offer under their registrations
• Knowledge of relevant legislation and regulations relevant to Social Care and Commissioning services

What We Offer

At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer:

• Competitive salary and benefits
• Flexible working arrangements
• Local Government Pension
• Opportunities for professional development
• Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums
• Opportunity to purchase up to an additional 10 days annual leave each year
• Dedicated in house Wellbeing Team
• Salary sacrifice Cycle to Work and Electric Vehicle schemes

Further details of our excellent rewards package can be found in our Benefits booklet.

How to Apply

If you share our vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role.

Contact Information

For further information about the role, please contact Emma Halford-Snook, Personalised Commissioning Team Manager, at emma.halford-snook@n-somerset.gov.ukor 01934 427611.

Important Information

As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role.

Interview Date: To be confirmed

Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role.

Equal Opportunities

At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.

We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.