Benefits Quality Checking and Training Officer (Maternity Cover)

We are seeking a Benefits Quality Checking and Training Officer to provide temporary maternity cover. The role is responsible for maintaining the accuracy and quality of Housing Benefit and Local Council Tax Support assessments, supporting sound decision-making, minimising risk, and helping colleagues deliver an excellent service to residents.

We are looking for someone with experience in a benefits environment, strong knowledge of benefits processes and systems, and excellent communication and organisational skills. Experience of training and performance improvement will be particularly valuable as the role progresses through the career grade.